Holly Jensen
Holly Jensen at Lithia Hyundai of Reno
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Holly Jensen

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.9
292 Reviews

I am an avid musician in my spare time, having played a variety of different genres (punk, alt rock, classical, garage, country, jazz, blues, and electric). I also enjoy rock climbing and am a huge fan of parkour. I am also an action movie freak. I am also a big dog lover, taking my fur babies for frequent walks and play time at the local park. Message me for assistance today.

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

Specialties & Trainings

Hyundai Genesis Certified Product Specialist

4.9

292 Reviews

Write a Review

292 Reviews of Holly Jensen

November 20, 2024

Dealership Rating
Employee Rating

We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. More

by MREED1716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2024

Dealership Rating
Employee Rating

Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents w More

by MICHELEBUSHNIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 14, 2024

Lithia Hyundai of Reno responded

I'm truly sorry to hear about your distressing experience, Michele. It sounds like there were several issues with the documentation and vehicle condition that should have been addressed more professionally. We take such matters seriously, and I would appreciate the opportunity to discuss this further with you directly so we can work towards a resolution. Please feel free to reach out at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

November 03, 2024

Dealership Rating
Employee Rating

Service depth never called to set up service. System was down in June. I have left 2 messages and no return calls. This is unsat. More

by GRAPECHEIF
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Clunie

Nov 04, 2024

Lithia Hyundai of Reno responded

Thank you for the feedback. We truly value your review. If you are still seeking assistance, please contact our team.

October 13, 2024

Dealership Rating
Employee Rating

We weren't pressured, but shown a product and informed about its' capabilities and functions. More

by JOYCEBROWNOLZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

Oct 14, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review! Enjoy your new ride!

October 01, 2024

Dealership Rating
Employee Rating

I really liked the sale person the rest of the experience so far hasn't been great. I will not recommend. The condition of the car is not what was promised and the turn around time for getting the vehicle an More

by mxncvdks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Ferris

Oct 03, 2024

Lithia Hyundai of Reno responded

Hello, Thank you for your feedback. We strive for transparency and efficiency, so it's unfortunate to learn about the issues with the vehicle's condition and repair turnaround time. Additionally, we apologize for any inconvenience caused by the application not working properly. Please reach out directly so we can address these concerns further. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

September 30, 2024

Dealership Rating
Employee Rating

Holly. Did an excellent job explaining all the features of our new Tucson. We wound up paying more than expected and actually wanted to use our credit card More

by CAPTJACKRENO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

Oct 01, 2024

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We're glad Holly was able to thoroughly explain the features of your new Tucson at Lithia Hyundai of Reno. We appreciate your feedback and hope you're enjoying the vehicle!

September 28, 2024

Dealership Rating
Employee Rating

Holly was great in explaining the features of the car. However we thought we were buying a 2023 instead of a 2021. I think we overpaid for the car. It was too late to back out More

by BERAT98
Recommend Dealer
Yes
Sep 30, 2024

Lithia Hyundai of Reno responded

Thank you for your feedback. We're glad to hear Holly was helpful, but we're sorry there was confusion about the car's year at Lithia Hyundai of Reno. Please reach out if there's anything we can do to assist further!

September 18, 2024

Dealership Rating
Employee Rating

Great experience, good customer service, very knowledgeable and friendly staff, would recommend to family and friends. More

by ABETORRES01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ferris

Sep 19, 2024

Lithia Hyundai of Reno responded

Thanks for the recommendation! We're delighted to hear you had a great experience with our knowledgeable and friendly team at Lithia Hyundai of Reno. We appreciate your support!

September 04, 2024

Dealership Rating
Employee Rating

This was a great experience! Everyone was so nice and helpful. Thank you, we love our new vehicle. More

by ALL4NOAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review. It was a pleasure assisting you. Enjoy your new ride!

August 27, 2024

Dealership Rating
Employee Rating

Holly Jensen is an incredible sales person. She is professional and knowledgeable. I would buy a car from her again. More

by PEGGYJWARING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with Holly at Lithia Hyundai of Reno! We're delighted to hear she provided professional and knowledgeable service. Enjoy your new car, and we look forward to assisting you again in the future!

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