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Herman Teves, Jr.
Herman Teves, Jr. at Honolulu GMC Cadillac
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Herman Teves, Jr.

Parts Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Herman Teves, Jr.

November 07, 2024

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Employee Rating

Workers there were very nice, pleasant great attitude just make a customer feels good. Workers were happy very good. More

by Keolag
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that Herman had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 05, 2024

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Employee Rating

The dealership's service center was replacing the tires on all 4 wheels, and they destroyed two of the four wheels. The alloy wheels were brought back to me with severe, deep scratches and dents all over t More

by Xavier O
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 08, 2024

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 29, 2024

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Employee Rating

Great customer service. Very kind and helpful. The lounge room is awesome. Thanks a lot. More

by MTM
Recommend Dealer
Yes

Other Employees Tagged: Micah

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Oct 29, 2024

Honolulu GMC Cadillac responded

We are so happy to hear about your last visit with us! We are glad that you were able to enjoy our lounge and that we provided you with great customer service. Our team looks forward to seeing you again soon!

October 17, 2024

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Awesome service department. Took care of my vehicles needs when I needed it most. Took longer than expected but they got it done. More

by KKC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Jeff Huang, Eric Cheigh

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Oct 18, 2024

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 18, 2024

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Honolulu GMC Cadillac service department is the BEST. My experience has always been great. I appreciate the hard work that Micah, Liana, and Luis do, as well as everyone else that works there. Thank you More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Jeff Huang, Eric Cheigh

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Sep 19, 2024

Honolulu GMC Cadillac responded

Thank you so much, Christina, for your excellent review! We are so glad that Micah and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 23, 2024

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Freindly employees coffee, tea and other drinks in the wait areafast service seems like a well run establishment More

by ceejay2756
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2024

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 27, 2024

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Honolulu Buick GMC Cadillac,🔧 is always there for Their customers Needs to help and assist you Any way they can,which is Priceless!!! PERIOD!🙏🏾 More

by Donald Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Juanita Ocampo, Jeff Lee, Theresa Karas, Jeff Huang, Eric Cheigh

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Jun 28, 2024

Honolulu GMC Cadillac responded

Thank you, Donald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Jun 28, 2024

Honolulu GMC Cadillac responded

Donald, thank you for highlighting the dedication of our team at Honolulu Buick GMC Cadillac! We're always here to assist in any way we can. See you again soon!

June 09, 2024

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Employee Rating

Very friendly, knowledgeable, fast and efficient service. I will definitely be back to service my truck! More

by Chantal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang , Micah

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Jun 10, 2024

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department, Chantal! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 16, 2024

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Employee Rating

Amazing service people are friendly and it didn't take that long to fix my truck ty. More

by dllmatautia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2024

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Dealership Rating
Employee Rating

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! More

by IEROMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Juanita Ocampo, Theresa Karas, Jenn Turner, Jeff Huang

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May 03, 2024

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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