Heidi Adams
Heidi Adams at Campbell Ford

Heidi Adams

Office Administrator

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
26 Reviews
4.9

26 Reviews

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26 Reviews of Heidi Adams

April 08, 2026

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Employee Rating

The body shop did a great job with my vehicle's repairs, explaining things, and were nice the whole time! More

by ebrinckm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Glen Ditz , Jeff Hudak

Apr 08, 2026

Campbell Ford responded

Thank you for the five-star review. We’re glad our body shop team provided clear explanations and friendly service during your Toyota repair, and we look forward to assisting you again.

April 03, 2026

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Great experience. They made it so easy for me to return and pick up the car. More

by terrihamilton0331
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 03, 2026

Campbell Ford responded

We’re pleased to hear that returning and picking up your Honda was straightforward. Thank you for the five-star review. We look forward to assisting you again.

April 01, 2026

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Professional, knowledgeable, good work, friendly, I had an overall positive experience and would recommend ford Campbell for service. More

by damurphy2911
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Recommend Dealer
Yes
Apr 02, 2026

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 22, 2026

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Clean, professional, decent schedule of service, and good mailer reminders & coupons. Don't return calls More

by Arrowhawk3@att.net
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Recommend Dealer
Yes
Feb 22, 2026

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 06, 2026

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Great experience overall. I went in for repairs, ended up needing a new car, they had exactly what I wanted and the process was quick. Everyone I spoke with was very helpful a More

by natasha.britt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad, Kait Genge, Glen Ditz , Ronnie Bogle

Feb 06, 2026

Campbell Ford responded

It’s wonderful to hear our team could swiftly find the right Ford Escape and keep the process straightforward. We’re glad the remote steps worked well for you and Ronnie’s help with the plate transfer saved you time. Thank you for recommending us, and we hope you enjoy every drive in your new Escape.

December 07, 2025

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Employee Rating

The body Shop was amazing in the work that they did on both of our squad cars really appreciated how quick and efficient they got them taken care of and back on the road More

by mschalk
Recommend Dealer
Yes

Other Employees Tagged: Mobile Service, Glen Ditz

Dec 08, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

December 04, 2025

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We are both very happy with our purchase and the service - Ronnie was very helpful -we highly recommend him! More

by KAVLOCK
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Recommend Dealer
Yes

Other Employees Tagged: Ronnie Bogle

Dec 05, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

December 03, 2025

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I received great service and the process was easy start to finish. Would recommend for anyone. More

by glenaditz
Sales Price Transparency
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Recommend Dealer
Yes
Dec 03, 2025

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

December 03, 2025

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Helped me right away. Pleasant to work with through scheduling to job completion. Fifteen words. More

by DAHL.ERICKSEN
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Recommend Dealer
Yes
Dec 03, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

November 05, 2025

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Employee Rating

Very helpful, honest and kept me informed all the way. Went out of their way to help me. More

by KEITHKLANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Metcalf

Nov 05, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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