Hector Riquel
Hector Riquel at Universal Hyundai

Hector Riquel

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

4.9
135 Reviews
4.9

135 Reviews

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135 Reviews of Hector Riquel

November 24, 2024

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Employee Rating

The staff has improved and my salesperson Villa was stellar! Villa was very thorough and answered every question that we had. He made our car purchasing experience incredible. 5 stars is what Villa is! More

by mhc1016
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre , Carlos Villa

November 15, 2024

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Quiero agradecer a Carlos Castro por su excelente atención y servicio! Muchas gracias por ayudarme a elegir el mejor vehículo! More

by Emmanuel Rondon
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eric Matos , Carlos Castro

Nov 16, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 01, 2024

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Everyone was very helpful, friendly, caring, full of information, attentive, and quick to correct problems! More

by AFHILLERY
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 03, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 30, 2024

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Very friendly service! I’m so satisfied with my new car and all the attention and help that they gave me that day 💖 More

by MAROLMARNIE07
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Ochoa

Oct 30, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Oct 30, 2024

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 30, 2024

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I recently visited Universal Hyundai and had an outstanding experience. From the moment I arrived, Chris made the entire process easy and stress-free. All staff were knowledgeable, friendly, and tr More

by MIKEROSARIO8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

Oct 31, 2024

Universal Hyundai responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 26, 2024

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Excelente atención y servicio, calidad de asesoramiento en lo que se busca y buen conocimiento del inventario que manejan More

by MARY GALLARDO
Sales Price Transparency
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Recommend Dealer
Yes
Oct 27, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Mary, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 21, 2024

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Professional atmosphere very courteous staff, and they worked hard to get everything squared away for me would highly recommend More

by ralphfabiani
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria

Oct 21, 2024

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ralph, for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

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Great service as expected. This is my 5th Hyundai from them and 2nd from Miguel, they always know how to treat their clients! More

by RONALD Alicea
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Recommend Dealer
Yes
Oct 06, 2024

Universal Hyundai responded

It's great to hear that Miguel and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 18, 2024

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Wonderful service from Justin, went above and beyond and got us exactly what we were looking for. We couldn't be happier with the transaction! More

by Colobravo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 14, 2024

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Employee Rating

Fabio, Alexis and Hector attended me outstandingly well. I was truly impressed by how smooth, and quick the process was. They made me comfortable in my decision making, helping me pick the perfect car for m More

by Britney Ortega
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 14, 2024

Universal Hyundai responded

Britney, we’re so glad to hear you had a fantastic experience at Universal Hyundai. Customer satisfaction is at the heart of everything we do, and it’s wonderful to know that our team made a positive impact on your visit. Thanks for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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