Hector Arroyo
Hector Arroyo at Brilliance Honda of Crystal Lake
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Hector Arroyo

Sales Associate

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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12 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

Spanish Spanish

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12 Reviews

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12 Reviews of Hector Arroyo

May 15, 2024

Dealership Rating
Employee Rating

Great experience from this dealertship, freindly,, courtious and helpful in all aspects. Will recommend to family and friends More

by Winger69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun, Lauri Cavin

May 16, 2024

Brilliance Honda of Crystal Lake responded

Winger69, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

March 24, 2023

Dealership Rating
Employee Rating

Welcoming from the moment you open the door, very friendly, and a family oriented feel. I worked with Hector from sales and Dan from finance they are excellent. They are a pleasure to work with! They More

by z.murzyn20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schmidt

Mar 28, 2023

Brilliance Honda of Crystal Lake responded

Z.murzyn20, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care! Kelly Keefe Brilliance Honda of Crystal Lake

October 02, 2022

Dealership Rating
Employee Rating

The experience was easy and stress free. I was updated every step of the way with build and delivery! More

by Dansome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Brilliance Honda of Crystal Lake responded

Dansome, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Brilliance Honda of Crystal Lake

April 28, 2022

Dealership Rating
Employee Rating

This is our second car purchase at Brilliance Honda in less than a year. Super happy with the customer service and absolutely love Honda vehicles! More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Brilliance Honda of Crystal Lake responded

Hi Jen, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

April 19, 2022

Dealership Rating
Employee Rating

Very smooth and less hassle. Friendly and patience. Honest and straightforward people to work with. Excellent service!!! More

by kraguilar_05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Brilliance Honda of Crystal Lake responded

Kraguilar_05, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! -Brilliance Honda of Crystal Lake

November 19, 2021

Dealership Rating
Employee Rating

Hector was amazing. We didn’t feel pressured at all. We went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write More

by Mawngod
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert

Nov 24, 2021

Brilliance Honda of Crystal Lake responded

Mawngod, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

November 04, 2021

Dealership Rating
Employee Rating

What my third vehicle from this dealership on November 4th Thursday and very happy for the way I was treated today, they went above and beyond all my expectations. Thank You More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Cassell, Dan Schmidt

Nov 07, 2021

Brilliance Honda of Crystal Lake responded

Hi Me, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day! -Brilliance Honda of Crystal Lake

August 24, 2021

Dealership Rating
Employee Rating

extremely efficient and customer-centered. Very trustworthy. Excellent selection of used cars as well as new Hondas. More

by Ann C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Cassell, Darrell Herbert

Sep 09, 2021

Brilliance Honda of Crystal Lake responded

Hi Ann C., we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! -Brilliance Honda of Crystal Lake

Sep 09, 2021

Ann C. responded

Thanks again for the awesome service and vehicle!

July 17, 2021

Dealership Rating
Employee Rating

Clean, explicit and no lie dealership, hard to find. People we’re courteous, understanding, and welcoming. This is the behavior all other dealerships should model after. Thank you for not wastin More

by Bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman , Warren Choe - mgr (excellent)

June 19, 2021

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Employee Rating

Very easy, stress free experience. Very pleased with our salesperson and financing. Low pressure sales event and much better experience then the Honda dealership in Elgin. More

by Roscoewalkers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Cassell

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