Heather Vivrett
Heather Vivrett at Autohaus BMW
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Heather Vivrett

Finance Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
250 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

28 yrs, 5 mos

Languages Spoken

English English

4.9

250 Reviews

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250 Reviews of Heather Vivrett

December 19, 2024

Dealership Rating
Employee Rating

Great service, great attitude, great customer focus from the Autohaus team! I received a fair deal, too. More

by LTLandmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Emerson, Brandy Wise

Dec 19, 2024

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again.

December 18, 2024

Dealership Rating
Employee Rating

We are very pleased with the attention to details and how efficiently each department is run. The departments communicate well with each other pretty seamlessly. We are in good hands at Autohaus. More

by margie.lewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 19, 2024

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 16, 2024

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Employee Rating

Great experience with sales and delivery process! Easy and painless. Would definitely recommend! All good! More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Harness

Dec 16, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

December 03, 2024

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Employee Rating

Autohaus is the only dealership I will ever support. We are long customers for 21 years. Great sales, Jens Petermann, great service, just an all around great dealership. More

by Sljourdain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Jens Petermann

Dec 03, 2024

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

December 02, 2024

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Employee Rating

Excellent customer service! Special shout out to Marquise and Heather!!!! The whole process was seamless. The unveiling of the new car was special. Patty in Service is excel More

by linda.fahrig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patti Kupfer, Marquis Mischeaux

Dec 02, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We are thrilled to hear that you had a seamless experience with us. We really appreciate you being a customer and helping to share your feedback . We're here for you anytime !

November 27, 2024

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Employee Rating

Very prompt and professional attention. The entire team, from sales to service to tech support is superb More

by liblaw5800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

November 26, 2024

Dealership Rating
Employee Rating

Our dealer Jens was amazing! We ran into a small issue and he worked super fast to resolve the issue as we drove eight and half hours from Michigan just to make a car deal. Highl More

by Jmowery55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann

Nov 27, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

November 21, 2024

Dealership Rating
Employee Rating

My contact, Brandy Wise was professional and very committed to helping me through the entire process. More

by Krista S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandy Wise

Nov 21, 2024

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

November 20, 2024

Dealership Rating
Employee Rating

Lack of respect for me. Kept calling me by my first name. I am a customer. I asked not to call me by my first name but was refused. In my profession that is considered a per More

by Jak8018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 14, 2024

Autohaus BMW responded

We apologize for addressing you by your first name and for causing you so much distress. We are so sorry to hear that your New BMW purchase was less than stellar. If you are still needing help with finalizing your purchase or would like to discuss this further, please contact our General Manager, Joe Emerson, at 314-727-8870.

Nov 20, 2024

Jak8018 responded

On day of delivery they weren't ready for me. You should have called and told me you were running late. Lots of waiting and still am waiting for the second key. Maybe by this Friday.... so I am told.... I feel like I am being played.... so sad. Totally different from the first time I bought from this dealership... There will not be a third time or a recommendation.

November 18, 2024

Dealership Rating
Employee Rating

Great service, professional staff. Made buying a new car easy. Also they have great cars More

by PAULPHPRINCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Harness

Nov 18, 2024

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for using us for your new car purchase. We appreciate your business and hope to be of service again.

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