Heather Phillips

This was not my 1st time getting my oil changed here. The 1st time there wasn't a problem with my skid plate being removed & put back on. Maybe it wasn't removed the 1st time because you can get to the The 1st time there wasn't a problem with my skid plate being removed & put back on. Maybe it wasn't removed the 1st time because you can get to the oil filter without removing it. Anyway... It took me over an hour to get that skid plate back on - would have been much better if they would have put it back on (obviously it COULD be put back on because I put it back on myself (maybe you all need some girls working in your service center). Just saying because I'm a girl & I was able to do it by myself while on a creeper under the truck (did not have the convenience of a car lift). Anyway, That is just my opinion. I am thankful for getting the oil change done, but not very thankful about having to put the skid plate back on myself. Thanks! Tammy More

by TJRIDG Verified Customer Verified Customer

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The experience was very positive. Branden took care of me when I got the truck back and there was an issue with the Electronic Throttle Control. In terms of the original repair, only Branden took care of me when I got the truck back and there was an issue with the Electronic Throttle Control. In terms of the original repair, only time will tell if the oil leak has stopped or not. It is hard to guage from driving it a couple of times but I did use engine degreaser and rinsed it down and it seems the smell is mostly gone. Over all I would definitely recommend them! More

by SAM.ABOLAIL Verified Customer Verified Customer

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Good price for an oil change not sure about the service otherwise. I believe service for any vehicle is pretty expensive these day's. Regardless of where you go. otherwise. I believe service for any vehicle is pretty expensive these day's. Regardless of where you go. More

by KNAME2000 Verified Customer Verified Customer

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Service was good, but slower than normal. Intake was terrible. Didn't advise when parts were in, Didn't respond to calls, & didn't give status updates of repairs. Intake was terrible. Didn't advise when parts were in, Didn't respond to calls, & didn't give status updates of repairs. More

by JLWOOD63 Verified Customer Verified Customer

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Kind, friendly, curious, helpful, very informative to the situation. Home style environment. Very professional business. situation. Home style environment. Very professional business. More

by HALATCHAUS Verified Customer Verified Customer

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I recently had the pleasure of using Melton’s Service to repair the failed starter in my truck, and I couldn’t be more impressed with the entire experience. From start to finish, Heather, Branden, and Tyler repair the failed starter in my truck, and I couldn’t be more impressed with the entire experience. From start to finish, Heather, Branden, and Tyler provided exceptional service that truly exceeded my expectations. Heather handled the entire process with professionalism and care, always keeping me in the loop with timely updates. She proactively reached out to let me know the status of my truck, which made the experience so much more seamless. Branden and Tyler were the technicians and they did an outstanding job. Not only did they finish the starter repair sooner than expected, but when I asked for an oil change, they added it to the service with no problem, ensuring my truck was running in top condition. The quality of the work was exceptional, and my truck is running perfectly. The entire team went above and beyond, and their attention to detail was evident in every part of the service. It’s rare to find a shop that combines technical expertise with such great customer service, and I’m grateful for how smoothly everything went. I highly recommend Melton’s Service for anyone in need of reliable, efficient, and customer-focused automotive repairs. The combined efforts of Heather, Branden, and Tyler made for an outstanding experience, and I’ll definitely be returning for any future needs. Thank you all for your excellent work! More

by CULLENRAPER24 Verified Customer Verified Customer

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Friendly staff serviced our vehicles and warned us about service items we may need to address in the near future. service items we may need to address in the near future. More

by EARLKNIPE Verified Customer Verified Customer

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The employees are always pleasant and professional. They have always taken great care of my car, making sure to discuss any problems before tackling the job. They have always taken great care of my car, making sure to discuss any problems before tackling the job. More

by MARGIE.RICE Verified Customer Verified Customer

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Fast, efficient & professional. The oil change brought me into the dealership, while their service & professionalism brought me back for new brakes, and a tire rotation. The oil change brought me into the dealership, while their service & professionalism brought me back for new brakes, and a tire rotation. More

by SHWALL1946 Verified Customer Verified Customer

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They found the issue that the other dealer was unable to. Kept me updated. Super friendly! Kept me updated. Super friendly! More

by CONNECTIONSTONYA Verified Customer Verified Customer

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