Heather Phillips

Have been having several issues with my jeep lately. I feel like Heather went ABOVE and BEYOND in her efforts to make sure everything was taken care of with EXTREME efficiency. Branden is so kind,and m I feel like Heather went ABOVE and BEYOND in her efforts to make sure everything was taken care of with EXTREME efficiency. Branden is so kind,and miss Dora is a sweetheart. Alfie is always so helpful. My thanks to those who do the actual repair work on my car. I may not see you,or even know your names. But I want you to know how truly thankful I am to each and every one of you for all you do! More

by DONNA.KILLINGSWORTH Verified Customer Verified Customer

Report | Print

I would like thank Heather and the Melton team for going above and beyond taking care of my warranty issues on my 2023 Ram 2500 Cummings Diesel. You all could get me and taken care of before any other deal above and beyond taking care of my warranty issues on my 2023 Ram 2500 Cummings Diesel. You all could get me and taken care of before any other dealership in the area. I will definitely be using you all again. Thank you once again for everything!! More

Report | Print

Very friendly and great service. Always love to visit with Dora. She is a real blessing and one of the reasons I always enjoy coming to Melton's. Always love to visit with Dora. She is a real blessing and one of the reasons I always enjoy coming to Melton's. More

by EAGLEDOWN7 Verified Customer Verified Customer

Report | Print

Employees are always very nice and friendly. Never had a problem taking my car here. Thank you! Never had a problem taking my car here. Thank you! More

by FORSCI66 Verified Customer Verified Customer

Report | Print

The people were absolutely wonderful! Great atmosphere and friendly faces. I requested an oil change and tire rotation. The service guy only did the oil.change. I noticed the invoice only Great atmosphere and friendly faces. I requested an oil change and tire rotation. The service guy only did the oil.change. I noticed the invoice only had the oil change listed so I asked about the tire rotation. They put it back in the service lane and rotated the tires. However, they didn't balance the tires. I had some major shaking in my steering and had to take it to a local tire shop to get them balanced. I live an hr away from Meltons so it wasn't convenient to go back there to have them do it. I'm sure if I took it back to them they would have made it right. More

by Rebekah Verified Customer Verified Customer

Report | Print

Communication on their part for a gorilla glass warranty caused them to refuse 2024 Wrangler caused them to refuse 2024 Wrangler More

Report | Print

I drive from tulsa. I appreciate your dealership your friendliness and your efficiency very much. I appreciate your dealership your friendliness and your efficiency very much. More

by CHRISTIE.HODGES.521 Verified Customer Verified Customer

Report | Print

Never had a problem that they could not fix. Very professional and very friendly also more than helpful. Very professional and very friendly also more than helpful. More

by HALATCHAUS Verified Customer Verified Customer

Report | Print

This was not my 1st time getting my oil changed here. The 1st time there wasn't a problem with my skid plate being removed & put back on. Maybe it wasn't removed the 1st time because you can get to the The 1st time there wasn't a problem with my skid plate being removed & put back on. Maybe it wasn't removed the 1st time because you can get to the oil filter without removing it. Anyway... It took me over an hour to get that skid plate back on - would have been much better if they would have put it back on (obviously it COULD be put back on because I put it back on myself (maybe you all need some girls working in your service center). Just saying because I'm a girl & I was able to do it by myself while on a creeper under the truck (did not have the convenience of a car lift). Anyway, That is just my opinion. I am thankful for getting the oil change done, but not very thankful about having to put the skid plate back on myself. Thanks! Tammy More

by TJRIDG Verified Customer Verified Customer

Report | Print

The experience was very positive. Branden took care of me when I got the truck back and there was an issue with the Electronic Throttle Control. In terms of the original repair, only Branden took care of me when I got the truck back and there was an issue with the Electronic Throttle Control. In terms of the original repair, only time will tell if the oil leak has stopped or not. It is hard to guage from driving it a couple of times but I did use engine degreaser and rinsed it down and it seems the smell is mostly gone. Over all I would definitely recommend them! More

by SAM.ABOLAIL Verified Customer Verified Customer

Report | Print