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Hazem Radwan
Hazem Radwan at Dana Ford Lincoln

Hazem Radwan

SERVICE MANAGER

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.6
375 Reviews
4.6

375 Reviews

Write a Review

Dealership Experience

6 yrs

Industry Experience

6 yrs

375 Reviews of Hazem Radwan

December 23, 2024

Dealership Rating
Employee Rating

Customer service was poor. Failed to return calls multiple times over a one week period. More

by Mccormick04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John in the service department

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Dec 24, 2024

Dana Ford Lincoln responded

We regret to hear about this situation and appreciate you bringing it to our attention. We want to help resolve these concerns so we can turn this into a five-star experience. Please reach out when you have the chance to discuss this with us. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 16, 2024

Dealership Rating
Employee Rating

Service is just a pleasant experience dealing with Collin. Quick efficient and done correctly all the time. More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Douglas Hansen, Collin Romer

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Dec 16, 2024

Dana Ford Lincoln responded

Marauder, we're delighted to hear that Collin consistently provides you with efficient and pleasant service at Dana Ford. Thanks for sharing your experience!

December 09, 2024

Dealership Rating
Employee Rating

Dana Lincoln is the most professional dealership I've ever been to, and I don't mind waiting there because it's comfortable and everyone is friendly. More

by SMOKERCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta

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Dec 10, 2024

Dana Ford Lincoln responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Dana Ford made your visit comfortable and enjoyable. We appreciate the kind words and look forward to serving you again in the future!

November 25, 2024

Dealership Rating
Employee Rating

I couldn’t have had a better experience with all my Car Servicing needs than at Dana Ford. I was assisted by Joseph Thomas who sets an excellent standard of service from communication to execution in ord More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Collin Romer , Joseph Castera

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Nov 26, 2024

Dana Ford Lincoln responded

We're delighted to hear that Joseph provided you with excellent service at Dana Ford! It's great to know your car servicing needs were met so effectively. Thank you for sharing your experience, and we're here whenever you need us!

November 21, 2024

Dealership Rating
Employee Rating

Car was at the dealership for a month, job was not finished. Waiting for a call back for a month. More

by hi2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer , Lori Allotta

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Nov 25, 2024

Dana Ford Lincoln responded

We regret to hear about this situation and appreciate you bringing it to our attention. We want to help resolve these concerns so we can turn this into a five-star experience. Please reach out when you have the chance to discuss this with us. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 20, 2024

Dealership Rating
Employee Rating

Very nice work on the new nautilus and they are hard working people who really care More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Frank Sinatra, Keith Curran , Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace

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Oct 21, 2024

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford! It's our privilege to serve you and we look forward to continuing to do so in the future. Take care!

October 07, 2024

Dealership Rating
Employee Rating

Had issue with my 2013 Expeditions power folding mirrors. Collins and Joe the Tech were able to quickly find issue and get mirrors working in the same day. As always never a disappointment at Dana Ford Licl More

by Marauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Douglas Hansen, Collin Romer

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Oct 07, 2024

Dana Ford Lincoln responded

Marauder, we're delighted to hear that Collins and Joe were able to resolve the issue with your mirrors so efficiently at Dana Ford. Thank you for trusting us with your vehicle needs!

September 29, 2024

Dealership Rating
Employee Rating

Worst dealer ever Worst service Worst sales Worst receptionist Worst manager Worst worst experience Terrible More

by nalclandscapecontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Cognetta, Collin Romer , Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace , Joseph Castera , Diana Latella , John Lomando

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Oct 04, 2024

Dana Ford Lincoln responded

We are truly sorry to hear about your experience. This feedback is very concerning, and we would like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 08, 2024

Dealership Rating
Employee Rating

Pleasure to deal with. No surprises very professional. Impressive clean and friendly. Highly recommend to everyone. More

by ddavis1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly

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Sep 09, 2024

Dana Ford Lincoln responded

Thank you for the high praise! We're delighted to hear that your experience at Dana Ford was professional and pleasant. We appreciate your recommendation!

July 06, 2024

Dealership Rating
Employee Rating

The best service department there is. Thanks for the best service out there. They all help out from start to finish More

by HAZMAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, John Daly, Keith Curran , Collin Romer , Jessica Barbaria, Joseph Castera , John Lomando, Theresa McMahon, Steve Riccardone

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Jul 07, 2024

Dana Ford Lincoln responded

Hi Hazman, we're delighted to hear you had a great experience with our service department at Dana Ford. We look forward to serving you again! Safe travels!

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