Dealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
44 Reviews
Write a Review44 Reviews of Hannah Wilson
November 10, 2024
They did not stand behind their recalls on their vehicles they even gave me the wrong part for my car this was ridiculous they even gave me the wrong part for my car this was ridiculous More
Other Employees Tagged: Anthony Morelli, Orlando Pasasin, Victoria Gilliland, Benjamin Richert, Roy Wolf, Willie Hill, Irvin Gonzalez, Anthony Garza
May 14, 2024
Great service and they always willing to go above and beyond. Hannah, the service manager is amazing! beyond. Hannah, the service manager is amazing! More
Other Employees Tagged: Rosie Hernandez
April 03, 2024
Service has been great lately compared to when Daniel and Scott were there. There was really no follow through with those 2 guys. Scott were there. There was really no follow through with those 2 guys. More
Other Employees Tagged: Frany Zepeda , Danielle newlin
April 02, 2024
The service dept. needs help. I purchased my 5th vehicle from Beck n Masten a few years back. Getting whatever warranty comes with oil changes and things. For about a needs help. I purchased my 5th vehicle from Beck n Masten a few years back. Getting whatever warranty comes with oil changes and things. For about a year I’ve been trying to get one. Each time I try to get an appointment I’m getting pushed back about a month. Yes a month. And yes this is just an oil change for a 2500. Should be a no big deal. So I decided I’ll get them elsewhere. However on last Monday I received an email saying it’s past due and that my warranty for such things will be expiring in about a month. So I called to ask 1. My warranty is still good (Yes I was told) 2. Schedule an appt for that Saturday. When I arrived at my appt they asked if anything else could be done. Well yes. 2 of my tire sensors aren’t working, and for some reason I even bought these new tires from you’ll less than 2 years ago. Salesman comes back. That isn’t covered. Makes it to where none of my tires sensors show up AND yes I’m paying for the oil change. So I show him the email and told him that I even called to verify. His excuse was the emails are mass shot out. (Even though I had the warranty id/ customer id). And the person I called didn’t have the right information and that it’s happens all the time. Their working on it. Without becoming angry I asked to ask his manager. He took my phone to show the email. And she told him that yep I have to pay. THABK YOU for making my decision easy while my wife asked me to shop while I waited for her new Yukon. I will not being buying from Beck n Masten again (after 5 vehicles). Probable not even GM if this is how it’s going. More
March 30, 2024
Ena was our direct sales associate and she was a delight to work with and very attentive to listening to what we wanted in a vehicle and went out of her way to assist us in finding the perfect vehicle to ma to work with and very attentive to listening to what we wanted in a vehicle and went out of her way to assist us in finding the perfect vehicle to match our preferences and budget. The General Manager, Service Manager and Finance Associate were also friendly, attentive and eager to get us taken care of and on our way in our new vehicle. Ena has since been in contact to follow up with us to ensure we are loving our new vehicle and don't have any concerns or questions. I highly recommend Ena and all the staff at Beck & Masten GMC South. More
Other Employees Tagged: Anthony Morelli, Ena Pasasin, Willie Hill , Danielle (in Service Dept.)
March 18, 2023
Excellent service Luis Morales was really helpful, he should really be considered a finance position. should really be considered a finance position. More
Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Victoria Gilliland, Gaby Cano, Frany Zepeda, Deanna Andrews, Arturo Gonzalez , Reputation .com, Shannon Eiler, Luis Morales
March 12, 2023
Excellent great workers that attended me and I’m glad me and the sales man came to an agreement at the end of the day and the sales man came to an agreement at the end of the day More
Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Ada Pasasin, Victoria Gilliland, Gaby Cano, Frany Zepeda
February 27, 2023
Nice salesperson and service advisor. Explained the service that they would do to my truck. 100%recommend to my family and friends Explained the service that they would do to my truck. 100%recommend to my family and friends More
Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Victoria Gilliland, Gaby Cano, Frany Zepeda , Reputation .com, Shannon Eiler
February 26, 2023
Frany in service was very nice and explained what they where fixing and how long it would take. Excellent service where fixing and how long it would take. Excellent service More
Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Victoria Gilliland, Gaby Cano, Frany Zepeda , Shannon Eiler