Hannah Brusseau
Hannah Brusseau at Kia of North Austin
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Hannah Brusseau

Client Concierge Manager

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

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5.0
62 Reviews

Hi, I'm Hannah! My goal is to provide you with the same excellent customer service I'd expect walking into any establishment. If you're looking for a consultative and personable sales experience, then look no further! (:

Dealership Experience

4 yrs

5.0

62 Reviews

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62 Reviews of Hannah Brusseau

December 13, 2024

Dealership Rating
Employee Rating

Daniel the service tech was awesome. He wasn’t pushy trying to oversell items. He listened to our concerns and made suggestions. Extremely professional! More

by Cjtheriot
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cory Welch

Dec 16, 2024

Kia of North Austin responded

We're delighted to hear that Daniel provided you with such professional service at Kia of North Austin. Thank you for sharing your experience!

December 04, 2024

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I had a wonderful buying experience. They made me feel comfortable and took very good care of me. Highly recommend More

by Nathan
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Recommend Dealer
Yes

Other Employees Tagged: Richard Williams

Dec 05, 2024

Kia of North Austin responded

Nathan, we're delighted to hear you had a wonderful experience at Kia of North Austin! Thank you for recommending us and trusting our team with your purchase. Enjoy the ride!

October 29, 2024

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Helpful, professional and knowledgeable staff in service department and salesperson was very friendly and not high pressure at all. More

by Talktocraig
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Recommend Dealer
Yes
Oct 30, 2024

Kia of North Austin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin provided a helpful and pressure-free experience. We appreciate your support and look forward to serving you again in the future!

October 02, 2024

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Excellent service from Hannah! She is very knowledgeable about the Telluride we leased. This is our 4th Kia from this dealership. More

by mfb
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Recommend Dealer
Yes

Other Employees Tagged: Bailey Hendrick , Barry

Oct 03, 2024

Kia of North Austin responded

We're delighted to hear that Hannah provided excellent service and helped with your Telluride lease at Kia of North Austin! Thank you for choosing us again, we truly appreciate your loyalty.

September 17, 2024

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Kia has always been very good at sending me service reminders along with any recalls. They schedule everything quickly and have you in and out. Easy to work with and plan around. More

by Debbie
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Recommend Dealer
Yes
Sep 18, 2024

Kia of North Austin responded

Thank you for sharing your experience, Debbie! I’m pleased to hear that Kia of North Austin has been effective in sending service reminders and handling recalls promptly. We appreciate your feedback and look forward to continuing to provide you with efficient service in the future.

September 16, 2024

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Awesome Servicing Department! So happy with their customer service, so I bought another Kia, This time I got a Sportage and I love it! Hannah in Sales was so awesome, very he More

by Jammsmolt
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Recommend Dealer
Yes
Sep 16, 2024

Kia of North Austin responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with both our servicing and sales teams at Kia of North Austin. It’s great to know that Hannah provided excellent service and that you felt comfortable throughout the process. Enjoy your new Sportage, and we look forward to seeing you again!

September 06, 2024

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Hannah Brusseau bent over backward to assure a thoroughly professional and courteous experience. James Underwood was very helpful as well. More

by kingsberychuck
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Underwood

Sep 06, 2024

Kia of North Austin responded

Thank you for your positive feedback! We’re thrilled to hear that Hannah and James provided you with a professional and courteous experience at Kia of North Austin. Safe travels, and we hope to see you next time!

July 31, 2024

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Absolutely the worst to deal with and only cares about the sale not the customer More

by Zhunterm
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Recommend Dealer
No

Other Employees Tagged: Bailey Hendrick, Sydney Amburn , Derek Martinez

Aug 02, 2024

Kia of North Austin responded

Thank you for sharing your concerns. I regret to hear about your disappointing experience. Your feedback is important to us, and we take comments like these very seriously. Our goal is to ensure every customer feels valued and satisfied with their experience. Please reach out to me directly so we can discuss your concerns in more detail and work towards a resolution. We are committed to improving our service and hope to earn back your trust. Thank you, Ben Klein General Manager benklein@lithia.com

July 17, 2024

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When you purchase a vehicle at Kia of North Austin, you have the full experience of the sales staff, finance department, service department, and parts department . Courteous, helpful, and friendly staff t More

by Shopper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hendrick

Jul 17, 2024

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin provided you with a comprehensive and positive experience. Thank you for the kind words, and we look forward to serving you again!

June 29, 2024

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Employee Rating

We went in for an oil change and decided to ask questions on possibly trading in our car for a more affordable one. We were introduced to Hannah Brusseau and she was amazing and patient with us. She listened More

by vluna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hendrick

Jul 01, 2024

Kia of North Austin responded

Thank you for sharing your wonderful experience! We're delighted to hear that Hannah and Bailey made your visit at Kia of North Austin smooth and stress-free. We appreciate the recommendation and look forward to assisting you again in the future!

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