Haley Swanson

Holm Automotive Center Inc responded

Thank you for your excellent feedback and your high recommendation! We're delighted to hear that you found our team very professional, punctual, and that we always kept you informed. We believe that clear communication and efficient service are essential. Jamie Avers, Chuck Loader, Haley Swanson, and Zoe Needham, along with our entire service team, are dedicated to providing a seamless and informative experience. Your willingness to recommend us means a lot! It reflects our commitment to Customer Care, Industriousness, and clear Communication. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're delighted to hear that you found Holm quick and easy to deal with and that you were very satisfied with the repairs. We understand the importance of efficient service and quality workmanship, and we're pleased that we met your expectations. Haley Swanson's dedication to providing a smooth and effective service experience reflects our commitment to Industriousness and our dedication to Excel in our work. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Donaldr, for your 5-star review! We're thrilled to hear that the Holm Team in Abilene provided quick and excellent service on your 2022 GMC Sierra Denali. We appreciate your recognition of our price transparency, workmanship, service time, and communication. We're also glad that Chuck Loader, Josh Sare, Haley Swanson, Zoe Needham, and Lora Simmons contributed to your positive experience. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We're pleased to hear that you were satisfied with the work done in our body shop. We strive for professionalism, friendliness, and meticulous attention to detail in all our repairs. We are industrious in our efforts to provide excellent service. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We're glad to hear you were satisfied with the quality of the repair work on your vehicle and appreciate your understanding regarding unforeseen issues. We also acknowledge your frustration with the extended timeframe. We sincerely apologize for the delays you experienced. We understand that ordering incorrect parts and the repeated "this week" estimates followed by further delays are unacceptable and reflect poorly on our commitment to industriousness and customer care. We are reviewing our internal processes to minimize such occurrences in the future. We appreciate your patience and understanding. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you Rhonda! We're glad to hear that you were kept well-informed throughout the service process at Holm Automotive Center! We value open communication and strive to keep our customers updated on the progress of their vehicle repairs. We appreciate your business. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Hi Pat, Thank you for your wonderful review! We're so glad you enjoy your visits to Holm Automotive Center and appreciate our friendly and welcoming team. Creating meaningful relationships is at the heart of our mission, and it's fantastic to hear that it shines through in your experience. We truly value your continued business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your feedback! We appreciate you recognizing our efforts to provide quality service to the Abilene community. We are determined to serve our community, and your acknowledgment reinforces our commitment to our mission of building meaningful relationships and providing value to our clients. We appreciate your business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear that Haley provided excellent communication and helped you navigate the body shop claim process. Our team is committed to keeping our customers informed and making the process as smooth as possible. Thank you for your kind words. Sincerely, The Holm Automotive Team of Abilene