Hailee Politz
Hailee Politz at Toyota of Scranton

Hailee Politz | Page 9

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
84 Reviews
5.0

84 Reviews

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84 Reviews of Hailee Politz

May 22, 2024

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Employee Rating

I have been a customer of Scranton Toyota for over 20 years. Always room for improvement. That is why four stars and not five. Most changes over the years I like More

by VBEVILAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Wasal, Matthew Hedden , Emily Hardinger

May 22, 2024

Toyota of Scranton responded

Thank you for taking the time to share your feedback and for being a loyal customer of Toyota of Scranton for over 20 years. We greatly appreciate your continued trust and support. We are glad to hear that you are pleased with most of the changes we've made over the years. Your feedback is invaluable to us, and we are always striving to improve our services and provide the best experience possible for our customers. If there are specific areas where you believe we can make improvements, please do not hesitate to let us know. We are committed to making your experience with us even better. Thank you once again for your review and for being a valued member of the Toyota of Scranton family. We look forward to serving you for many more years to come. Best regards, The Toyota of Scranton Team

May 11, 2024

Dealership Rating
Employee Rating

Excellent service. On time. Good suggestions for future usage. Pleasant personnel. Attentive to clients schedule. More

by SALEMJOAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Marco Valenti , Corey Boynton, Justin Cheverez

May 12, 2024

Toyota of Scranton responded

Dear SalemJoan10, Thank you for taking the time to share your experience with us! We're thrilled to hear that you had an excellent buying experience at Toyota of Scranton. At Toyota of Scranton, we strive to provide our customers with nothing short of exceptional service, and we're delighted to hear that we could meet your expectations. Your kind words about our team's punctuality, helpful suggestions, and attentive service mean a lot to us. We truly value your business and the trust you've placed in us. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Toyota of Scranton. We look forward to serving you again in the future! Best Regards, The Toyota of Scranton Sales Team

May 03, 2024

Dealership Rating
Employee Rating

Courteous service with a pleasant atmosphere. Always greeted promptly and provided the details of service along with additional offers without pressure. More

by JASON.MCDERMOTT35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Toyota of Scranton responded

Dear JASON.MCDERMOTT35, Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to Toyota of Scranton. Providing courteous service in a pleasant atmosphere is always our goal, and we're delighted that you felt welcomed and well-informed during your time with us. We strive to ensure that our customers receive prompt greetings and transparent details of service without feeling any pressure, so it's fantastic to know that you appreciated our approach. If there's anything else we can do to enhance your experience or if you have any questions about the additional offers, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you once again for choosing Toyota of Scranton. We look forward to serving you again in the future! Best regards, Mary Jo Preno Guest Experience

April 09, 2024

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Employee Rating

Awesome service, been getting service with Toyota since 2017 and never had any complaints. Keep up the good work guys More

by JEFERSSONINOAESTRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Toyota of Scranton responded

Dear JEFERSSONINOAESTRELLA, Thank you so much for being a loyal customer of Toyota of Scranton since 2017 and for taking the time to leave us such a wonderful review! We are thrilled to hear that you've consistently experienced awesome service with us over the years. Our team works hard to ensure that every customer has a positive experience, and it's incredibly rewarding to know that our efforts are appreciated. Your kind words motivate us to continue delivering exceptional service. We truly value your continued support and trust in us. If there's anything else we can do to enhance your experience further, please do not hesitate to reach out. We look forward to serving you for many more years to come! Warm regards, Service Team Toyota of Scranton

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