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Gynnae Britton
Gynnae Britton at Byers Toyota
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Gynnae Britton

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.9
389 Reviews
4.9

389 Reviews

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389 Reviews of Gynnae Britton

February 19, 2025

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Employee Rating

The sales person who sold me the car 1. 5 years ago, saw me and asked how the car was and genuinely was interested Help me solve a problem More

by pdpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Josh Lewis, Tara Farmer , Tony P

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Feb 19, 2025

Byers Toyota responded

Thank you so much for sharing your experience. It’s wonderful to hear that our salesperson not only helped you find the right car but also followed up with genuine care after all this time. We always strive to build lasting relationships with our customers, and your kind words truly mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help!

February 11, 2025

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Employee Rating

Diligent worked to find a resolution to my interment steering wheel heating issue. It was hard to replicate, but they kept after it and found the root problem. More

by ohcatamount
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Byers Toyota responded

Thank you so much for sharing your experience! We truly appreciate your patience while we worked to resolve the issue with your steering wheel heating. Our team is committed to ensuring every problem is addressed thoroughly, and it means a lot to hear that we were able to find the root cause. If you need any further assistance, please don’t hesitate to reach out. Safe travels!

February 06, 2025

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Gets what needs done in a timely manner. Knowledgeable and helpful in understanding the needs of the vehicle. More

by Deric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Josh Lewis, Tara Farmer

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Feb 10, 2025

Byers Toyota responded

Thank you for your kind words! We're so glad to hear that our team was able to provide timely service and assist you with your vehicle needs. Your feedback means a lot to us and motivates us to continue delivering helpful and knowledgeable support. If there's anything else we can do for you, please don't hesitate to reach out!

February 01, 2025

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No problems. Liked the alignment test at door. Will be back for next regular checkup. More

by jpeters71
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you appreciated the alignment test at the door and that everything went smoothly. We look forward to seeing you again for your next regular checkup. If there’s anything you need in the meantime, don’t hesitate to reach out!

January 18, 2025

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They have been help full with information that I needed to take care of the car More

by GOLFLADY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Josh Lewis, Tara Farmer

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January 18, 2025

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Friendly, knowledgeable staff. Vehicle repaired and ready for pickup when promised. Clean and comfortable waiting area. More

by DSTITES1
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Workmanship
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Service Communication
Recommend Dealer
Yes
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January 12, 2025

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Very fast and responsive would definitely recommend them to any of my friends! Great service thanks More

by jgmafun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Josh Lewis, Tara Farmer

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Jan 14, 2025

Byers Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience with our service. Your recommendation means the world to us, and we’re always here to provide fast and responsive support whenever you need it. Thanks again for choosing us!

December 29, 2024

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Employee Rating

Great place to buy a car or a truck. They have a good service department. .. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Josh Lewis, Tara Farmer, Josh Chadwick

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Dec 30, 2024

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience purchasing your car or truck and that you're happy with our service department. It means a lot to us that you took the time to leave this review. If there's anything more we can do for you, don't hesitate to reach out. Safe driving!

December 28, 2024

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Employee Rating

Very prompt service, the waiting area was comfortable,? and the staff communicated well throughout the process. More

by kdillman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Josh Lewis, Tara Farmer

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Dec 30, 2024

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you were happy with our prompt service and found the waiting area comfortable. Communication is incredibly important to us, and it’s wonderful to know that our team kept you well-informed throughout the process. We truly appreciate your feedback and hope to see you again soon!

December 22, 2024

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Employee Rating

Gynnae was very professional and explained all of the needs for my car. The service department was very clean and everyone was friendly. Thank you ! More

by mrrsmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

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Dec 27, 2024

Byers Toyota responded

Thank you for your kind words and feedback! We're thrilled to hear that Gynnae provided professional service and that you had a great experience with our team. It's also wonderful to know you found our service department clean and welcoming. We truly value your support and look forward to assisting you again in the future!

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