Gwindalyn Brown | Page 27

The work was done in an efficient time and Gwindalyn Brown did a fantastic job to keep me updated with what’s going on. Brown did a fantastic job to keep me updated with what’s going on. More

by DIONLINCIFORT Verified Customer Verified Customer

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Fuel pump recall, finally completed with Hreg mgr followup & good custeer svcs. Thank You for make up terrible past service experiences.🙏 followup & good custeer svcs. Thank You for make up terrible past service experiences.🙏 More

by LYEE7567 Verified Customer Verified Customer

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The staff is very good and they very professional It’s the first time but I like the first time but I like More

by ALTYACEVEDO Verified Customer Verified Customer

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Advisor Sue ,& Gwen and also cashier Ariely were knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. knowledgeable, friendly and helpful. The only thing didn’t care was the waiting. More

by LOU11755 Verified Customer Verified Customer

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My automobile service was handled by “Sue” at the service desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. desk. She is very competent, knowledgeable and customer oriented. She is an asset to your dealship. More

by DOBRIENPAS Verified Customer Verified Customer

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Appointments are irrelevant. They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced whe They close earlier than business hours state. There’s no communication whatsoever. And I had to come back three times just to get a tire replaced when they could have accomplished everything on the first day More

by GHOERTER25 Verified Customer Verified Customer

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Service from staff has improved greatly. Good number of current staff are very welcoming. Keep it up. Good number of current staff are very welcoming. Keep it up. More

by CHARITYMUGUNA Verified Customer Verified Customer

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Left a happy customer. Satisfied with my service. Everyone was very helpful with all questions and concerns. Satisfied with my service. Everyone was very helpful with all questions and concerns. More

by SARITA_MATHEW Verified Customer Verified Customer

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I made an appointment for this past Saturday to have the recall addressed. Upon check-in, I was told the repair would take approximately 2-3 hours. After 3.5 hours, I checked in with the desk and was told recall addressed. Upon check-in, I was told the repair would take approximately 2-3 hours. After 3.5 hours, I checked in with the desk and was told they hadn't even started with my car, and would probably be another 2-3 hours. This should have been communicated as soon as I arrived, as I would have made alternative arrangements or rescheduled the appointment. After requesting to have my car returned, I left the dealership. Strangely enough, I was then left a voicemail when the service center closed letting me know they were not going to get to my repair, and I should pick up the keys at the sales office and reschedule. So glad they knew where my car was. This is the 2nd time I've had issues with this service department, timing and honoring appointments, and a lack of transparency. More

by JODYB14 Verified Customer Verified Customer

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I showed up unscheduled and was in and out in less than 2 hours. Excellent service. hours. Excellent service. More

by LDY2WHEELS Verified Customer Verified Customer

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