Gustavo Palacio
Gustavo Palacio at Lexus of Pembroke Pines
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Gustavo Palacio

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
743 Reviews
4.6

743 Reviews

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743 Reviews of Gustavo Palacio

November 20, 2024

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Employee Rating

The service was excellent from start to finish. TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was h More

by Deborah G
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Recommend Dealer
Yes
Nov 20, 2024

Lexus of Pembroke Pines responded

Deborah, we're delighted to hear about your exceptional experience with Tony and the team at Lexus of Pembroke Pines! It's great to know you felt like royalty and that everyone was helpful throughout. Thanks for sharing your positive feedback!

November 14, 2024

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Great service from all the people I dealt with . I would recommend your service department to anyone who asked me. More

by geowal
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Recommend Dealer
Yes
Nov 14, 2024

Lexus of Pembroke Pines responded

Thank you for recommending our service department at Lexus of Pembroke Pines! We're delighted to hear about your positive experience with our team.

November 07, 2024

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Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ More

by ELEAZARGERTHA
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Recommend Dealer
Yes
Nov 08, 2024

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience at Lexus of Pembroke Pines! Our team is committed to providing excellent service, and it's wonderful to know you enjoyed every moment with us. Thanks for the shoutout!

November 03, 2024

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Always efficient with no post service issues. The staff is pleasant from the beginning to the end of the process. More

by hpina0
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Recommend Dealer
Yes
Nov 04, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Pembroke Pines provided efficient service and a pleasant atmosphere throughout. We look forward to serving you again in the future!

November 02, 2024

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I have been a customer since 2008. Leased 12 vehicles and referred 8 more. Always professional and excellent service from Frank Marsala and Patrick Hew. More

by GEEFISH
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Recommend Dealer
Yes

Other Employees Tagged: Frank Marsala, Patrick Hew , Adam in Technology Dept.

Nov 04, 2024

Lexus of Pembroke Pines responded

Thank you for your continued loyalty to Lexus of Pembroke Pines! We're delighted to hear that Frank and Patrick have consistently provided excellent service. We truly appreciate your referrals and look forward to serving you in the future!

October 23, 2024

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Thank you Melissa for taking care of my car, every time i go to the dealear she is great! More

by CELSO GONZALEZ
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Recommend Dealer
Yes
Oct 24, 2024

Lexus of Pembroke Pines responded

Celso, thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Melissa took excellent care of your vehicle. See you next time!

October 21, 2024

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I like the fact that I didn’t have to make an appointment to be seen More

by SCORRETTE7
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Recommend Dealer
Yes
Oct 21, 2024

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! We hope to see you again down the road!

October 19, 2024

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I waited while my car serviced in the comfortable waiting area. They kept me updated when my vehicle was ready. More

by MCNIECEPEGGY
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Recommend Dealer
Yes
Oct 21, 2024

Lexus of Pembroke Pines responded

We're glad to hear you found our waiting area comfortable and appreciated the updates during your service at Lexus of Pembroke Pines. Thanks for sharing your experience!

October 05, 2024

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Efficient clean fast and reliable Basically that is a good Dealer all about Responsible I recommend it More

by JUANAYRA
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Recommend Dealer
Yes
Oct 07, 2024

Lexus of Pembroke Pines responded

Juanayra, thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that our team provided efficient and reliable service. We appreciate your support!

September 30, 2024

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Tony maquez was my advisor and was great very honest and professional i will definitely ask for him again More

by Williamcast1209
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Recommend Dealer
Yes

Other Employees Tagged: Tony marquez

Sep 30, 2024

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that Tony provided honest and professional service at Lexus of Pembroke Pines. We look forward to assisting you again in the future!

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