Gustavo Palacio
Gustavo Palacio at Lexus of Pembroke Pines
Refer Me

Gustavo Palacio

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
4.6
745 Reviews
4.6

745 Reviews

Write a Review

745 Reviews of Gustavo Palacio

December 21, 2024

Dealership Rating
Employee Rating

Fair,quick,transparent and communicative. Staff was friendly and answered all questions in an educated manner More

by maddenc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 03, 2024

Dealership Rating
Employee Rating

Excellent customer service. Have been my best dealer For many years. Thank You and continuos doing well!! More

by MCCM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Garcia

Dec 03, 2024

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Lexus of Pembroke Pines! We're delighted to hear that our customer service has consistently met your expectations. We look forward to continuing to serve you in the future!

November 20, 2024

Dealership Rating
Employee Rating

The service was excellent from start to finish. TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was h More

by Deborah G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Lexus of Pembroke Pines responded

Deborah, we're delighted to hear about your exceptional experience with Tony and the team at Lexus of Pembroke Pines! It's great to know you felt like royalty and that everyone was helpful throughout. Thanks for sharing your positive feedback!

November 14, 2024

Dealership Rating
Employee Rating

Great service from all the people I dealt with . I would recommend your service department to anyone who asked me. More

by geowal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Lexus of Pembroke Pines responded

Thank you for recommending our service department at Lexus of Pembroke Pines! We're delighted to hear about your positive experience with our team.

November 07, 2024

Dealership Rating
Employee Rating

Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ More

by ELEAZARGERTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience at Lexus of Pembroke Pines! Our team is committed to providing excellent service, and it's wonderful to know you enjoyed every moment with us. Thanks for the shoutout!

November 03, 2024

Dealership Rating
Employee Rating

Always efficient with no post service issues. The staff is pleasant from the beginning to the end of the process. More

by hpina0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Pembroke Pines provided efficient service and a pleasant atmosphere throughout. We look forward to serving you again in the future!

November 02, 2024

Dealership Rating
Employee Rating

I have been a customer since 2008. Leased 12 vehicles and referred 8 more. Always professional and excellent service from Frank Marsala and Patrick Hew. More

by GEEFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Marsala, Patrick Hew , Adam in Technology Dept.

Nov 04, 2024

Lexus of Pembroke Pines responded

Thank you for your continued loyalty to Lexus of Pembroke Pines! We're delighted to hear that Frank and Patrick have consistently provided excellent service. We truly appreciate your referrals and look forward to serving you in the future!

October 23, 2024

Dealership Rating
Employee Rating

Thank you Melissa for taking care of my car, every time i go to the dealear she is great! More

by CELSO GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Lexus of Pembroke Pines responded

Celso, thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Melissa took excellent care of your vehicle. See you next time!

October 21, 2024

Dealership Rating
Employee Rating

I like the fact that I didn’t have to make an appointment to be seen More

by SCORRETTE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! We hope to see you again down the road!

October 19, 2024

Dealership Rating
Employee Rating

I waited while my car serviced in the comfortable waiting area. They kept me updated when my vehicle was ready. More

by MCNIECEPEGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lexus of Pembroke Pines responded

We're glad to hear you found our waiting area comfortable and appreciated the updates during your service at Lexus of Pembroke Pines. Thanks for sharing your experience!

1
...

Dealership Inventory (572 Vehicles)

used 2022 Lexus ES 350 car, priced at $35,498
2022 Lexus ES 350
used
Matador Red Mica exterior
Automatic
Front-wheel Drive
used 2022 Toyota Camry car, priced at $19,498
2022 Toyota Camry
used
Silver exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Elantra car, priced at $24,398
2023 Hyundai Elantra
used
Onyx Black exterior
Automatic
Front-wheel Drive
used 2024 Lexus NX 250 car, priced at $42,798
2024 Lexus NX 250
used
Gray exterior
Automatic
Front-wheel Drive
used 2025 Lexus NX 250 car, priced at $45,898
2025 Lexus NX 250
used
Gray exterior
Automatic
Front-wheel Drive
used 2024 Lexus ES 350 car, priced at $44,498
2024 Lexus ES 350
used
Burgundy exterior
Automatic
Front-wheel Drive