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Gustavo Palacio
Refer Me
Gustavo Palacio
Service Advisor
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
756 Reviews
756 Reviews
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756 Reviews of Gustavo Palacio
January 31, 2025
knowledgeable and helpful service agents. the process is always a seamless one the team is very efficient the process is always a seamless one the team is very efficient More
by Nadine_deshommes
Verified CustomerOther Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 29, 2025
Very friendly Service the car in a timely manner Great communication Respond quickly Make you feel comfortable communication Respond quickly Make you feel comfortable More
by R. Keaton
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 26, 2025
At Lexus Pembroke service was great and I m really appreciative the professionalism the advisor appreciative the professionalism the advisor More
by francktheo28
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 24, 2025
My adviser is very professional and always taking care of my car , due to a great customer service- I keep my Lexus my car , due to a great customer service- I keep my Lexus More
by LIKA1071
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 14, 2025
I sent an email explaining the situation. I waited over 6 months to get my backup key. I misplaced and did not have the backup key. I ended up having to have it towed to your facility and I waited over 6 months to get my backup key. I misplaced and did not have the backup key. I ended up having to have it towed to your facility and you programmed the key and it does not pair with the original which I found 2 days later. I feel let down by Lexus. Why should I have to pay close to $600 to have the key reprogrammed when it took you over 6 months to get me a key! More
by dryan
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 05, 2025
Alex is extremely professional and took care of the recall for Lexus TX. Great job Alex and Team. recall for Lexus TX. Great job Alex and Team. More
by Richard R
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Bob Hunter, Adam Hoglievina, Moez Sachedina
December 30, 2024
The entire team at Lexus of Pembroke Pines is phenomenal. The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m luck The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m lucky to be a Lexus customer. More
by OLSON.KIERSTEN
Other Employees Tagged: Richard Monivis, Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina , Robert Ladaga, Andre (Service Director?)
December 29, 2024
Very pleased with the service Very short waiting time Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines More
by aman1105
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
December 29, 2024
Always great service. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. More
by PRISSY.FAMILIA
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
December 29, 2024
Great customer service! Very helpful staff and very informative employees willing to go the extra mile. Very helpful staff and very informative employees willing to go the extra mile. More
by LCUESTA29
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina , Brandon
