Gustavo Guerra
Executive Senior Sales
Vera Cadillac
300 South University Drive
Pembroke Pines, FL 33025
24 Reviews
Write a Review24 Reviews of Gustavo Guerra
January 15, 2025
Gus Guerra service was beyond great! Came in looking for a Cadillac V supercharger and that’s exactly what I left with all due to Vera Cadillac Pembroke Pines! Car is amazing and will de Came in looking for a Cadillac V supercharger and that’s exactly what I left with all due to Vera Cadillac Pembroke Pines! Car is amazing and will definitely be back. Customer service is everything and that’s what you receive at this location! More
January 10, 2025
I dealt with Mr. Gus Guerra for the purchase of my new car. He was great to work with and so informative and professional. I highly recommend Gus and the Vera dealer Gus Guerra for the purchase of my new car. He was great to work with and so informative and professional. I highly recommend Gus and the Vera dealership for a memorable buying experience. Extremely happy! 😃 Yoaris Izquierdo Ramirez More
January 08, 2025
Great team, great experience. I am very happy that we visited this dealership to purchase our new car. I am very happy that we visited this dealership to purchase our new car. More
Other Employees Tagged: Eddie Collazo, Carlos Rivera
December 31, 2024
It is such a pleasure to go to Vera and purchase my new SUV. Gus Guerra and Mario Diaz were Awsome, great, and explained everything in detail. I am so Happy to start my 2025 with my long past due purchase. SUV. Gus Guerra and Mario Diaz were Awsome, great, and explained everything in detail. I am so Happy to start my 2025 with my long past due purchase. As I have known Louis Vera since high-school and proud to say , I purchased my SUV from Vera Cadilac-Buick-GMC. They were here to help me make the right choice. Thank you so much, Louis Vera, Gus Guerra and Mario Diaz Thank you (So Happy) Kim B. More
Other Employees Tagged: Carlos Rivera, Mario Diaz
December 18, 2024
Buying our new vehicle from Vera GMC was an amazing experience. Gustavo Guerra and Mario Diaz made the whole process so simple and transparent, not to mention quick! I would absolutely recommend this d experience. Gustavo Guerra and Mario Diaz made the whole process so simple and transparent, not to mention quick! I would absolutely recommend this dealership to anybody looking to buy a new car. More
Other Employees Tagged: Andre Clarke, Mario Diaz
December 15, 2024
PLEASE DO NOT ERASE I WANT TO MAKE SURE THIS IS PUBLIC. This has been the most dishonest dealership I have ever dealt with—completely untrustworthy. Despite purchasing two Escalades from this deal This has been the most dishonest dealership I have ever dealt with—completely untrustworthy. Despite purchasing two Escalades from this dealership on the same day, I was met with nothing but excuses and unkept promises regarding the lease of a 2024 Lyriq a week later. It is absolutely unacceptable for the general manager, Mr. Diaz, to look a customer in the eye, shake their hand, and promise to deliver a car at an agreed-upon price, only to later provide excuses about needing more time and suddenly claim that the other car is no longer available because the dealership owner sold it. That is, quite frankly, one of the most absurd excuses I’ve ever heard. This behavior reflects unprofessionalism and a complete lack of integrity. If a dealership is unable to honor an agreement, the least they can do is be upfront and say, “We’re sorry, but we cannot complete this deal.” We have to let you go as a customer. This level of dishonesty and mismanagement is not only unacceptable but also leaves a lasting NEGATIVE impression on both your business and the Cadillac brand. As I promised the general manager, a detailed letter, along with copies of text messages illustrating this dishonesty, will be sent to Cadillac headquarters. It is incredibly disappointing and disheartening to experience such behavior, but the Vera owner, other consumers, and Cadillac leadership need to be made aware of these practices. More
Other Employees Tagged: Leor Zvi, Mario Diaz
December 14, 2024
This has been the most dishonest dealership I have ever dealt with—completely untrustworthy. Despite purchasing two Escalades from this dealership on the same day, I was met with nothing but excuses and dealt with—completely untrustworthy. Despite purchasing two Escalades from this dealership on the same day, I was met with nothing but excuses and unkept promises regarding the lease of a 2024 Lyriq. It is absolutely unacceptable for the general manager to look a customer in the eye, shake their hand, and promise to deliver a car at an agreed-upon price, only to later provide a bunch of excuses about needing more time and claiming that they are doing you a favor and getting you out of a negative equity car. Amazingly and conveniently the other car I was interested in leasing is no longer available because the dealership owner sold it. These excuses reflect unprofessionalism and a complete lack of integrity. If you are unable to deliver on a product or agreement, the least you can do is be honest and say, “We’re sorry, but we cannot complete this deal.” This level of dishonesty and mismanagement is unacceptable and leaves a lasting negative impression on your business and more importantly on the Cadillac brand. More
Other Employees Tagged: Gabino Ramos, Leor Zvi, Mario Diaz
December 13, 2024
Great experience at Vera Cadillac. I was greeted by Mr. Gus Guerra and assisted by a professional. Everything went amazingly fast and smooth. I will definitely recommend this extraordi I was greeted by Mr. Gus Guerra and assisted by a professional. Everything went amazingly fast and smooth. I will definitely recommend this extraordinary person. Astonishing! Angel Menendez More
December 12, 2024
Working with Gus Guerra was an exceptional experience. From the moment I stepped into the showroom, Gus warm and friendly personality set the tone for what turned out to be an outstanding car – buying jou From the moment I stepped into the showroom, Gus warm and friendly personality set the tone for what turned out to be an outstanding car – buying journey he possesses a perfect combination of professionalism, knowledge, and elegance. Because of him I fell in love with my New Cadillac XT5. Exceptionally well done. Teresa y Ignacio More