Gus Gertos
Gus Gertos at BMW of Orland Park
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Gus Gertos

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.9
75 Reviews
4.9

75 Reviews

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75 Reviews of Gus Gertos

January 01, 2025

Dealership Rating
Employee Rating

Gus Gertos is very professional sales person. He is very good providing all the information and taking care of us from first call to we left the dealership. BMW of Orland should be very proud of More

by New app
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

BMW of Orland Park responded

We're delighted to hear that Gus provided you with excellent service at BMW of Orland Park! Our team takes pride in ensuring a smooth and informative experience for our customers. Thank you for sharing your positive feedback, and we hope to see you again soon!

December 01, 2024

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Employee Rating

The dealership was very clean and everyone was very helpful. Gus was super nice and he was actually the one that helped me choose a new car! More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni , Matt McCormack

Dec 03, 2024

BMW of Orland Park responded

Angie, we're delighted to hear that Gus and the team at BMW of Orland Park provided such a helpful experience. Enjoy your new car!

November 22, 2024

Dealership Rating
Employee Rating

Excellent experience overall. Gus Gertos was professional, knowledgeable, and very customer service orientated. I'm very excited about my new vehicle. thank you. More

by RKARNAVAS
Recommend Dealer
Yes
Nov 22, 2024

BMW of Orland Park responded

Thank you for sharing your experience with us! We're delighted to hear that Gus provided excellent service at BMW of Orland Park. Enjoy your new vehicle, and we appreciate the support!

November 12, 2024

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Employee Rating

Excellent salesman Gus Gertos and has thoughtful management support. My only wish is that the service department was as efficient. It always takes longer than it should. More

by rpgenett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni

Nov 13, 2024

BMW of Orland Park responded

Thank you for the feedback! We're glad to hear that Gus and our management team provided excellent service at BMW of Orland Park. We appreciate your input regarding the service department and will work on improving efficiency.

November 06, 2024

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attentive, cooperative, available, resolved the problem immediately. Dealt with all levels of this dealership, wonderful experience. More

by R.BOSACK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 06, 2024

BMW of Orland Park responded

Thank you for sharing your positive feedback! It's wonderful to hear that you had a premier experience with our team at BMW of Orland Park.

November 04, 2024

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Employee Rating

The staff at BMW Orland Park was very helpful and understanding. I appreciate all their patience while I was researching to purchase my first luxury car. Thanks so much to everyone for making this su More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Denbroeder

Nov 05, 2024

BMW of Orland Park responded

Claudia, we're delighted to hear that our team at BMW of Orland Park made your first luxury car purchase a smooth experience. Thank you for choosing us and sharing your positive feedback!

October 11, 2024

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Employee Rating

Gus Gertos my salesman is very good. I have leased several vehicle with him. When I picked up the car I ordered I had to wait 3 hours to sign the financial agreement for the new lease. More

by CAJ349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear that Gus Gertos has been a great salesman for you during your leasing experiences. However, we apologize for the long wait time during your last visit to sign the financial agreement. We understand how frustrating that can be and will work to improve our processes. We appreciate your patience and hope to provide you with a smoother experience next time! Best Wishes, BMW Of Orland Park

September 26, 2024

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Employee Rating

It was a good experience. Pictures can only show so much. I was glad to have test-driven more than 1 car. Gus is wonderful. More

by CLPREND
Recommend Dealer
Yes

Other Employees Tagged: Matt McCormack , Vince Moreno

Sep 26, 2024

BMW of Orland Park responded

We're delighted to hear you had a good experience with Gus and enjoyed test-driving multiple cars at BMW of Orland Park. Thanks for the positive feedback - please let us know if we can further assist you!

September 19, 2024

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Employee Rating

Was told that it was going to take 2 hours to get done it took 3 hours to get done and that was much too long More

by THEBEEMSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski, Tony Scanlon

Sep 20, 2024

BMW of Orland Park responded

Thank you for your feedback. We apologize for the longer-than-expected wait time at BMW of Orland Park and appreciate your patience. We'll work on improving our efficiency to better serve you in the future!

August 29, 2024

Dealership Rating
Employee Rating

He is absolutely wonderful! !! A real Asset to the dealership! Main reason we service there. More

by TSKL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski

Aug 29, 2024

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! Have a stellar day!

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