Quick easy without the normal long car buying experience
Everyone was first class Thank you
Everyone was first class Thank you
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by DKCAREFREE
Verified Customer
Verified Customer
Other Employees Tagged:
Griffin Spellicy
Aug 21, 2025 -
Bell Honda responded
We are pleased to hear that your car buying experience with us was quick and easy. It's wonderful to know that we were able to provide you with exceptional service without the typical lengthy process that often comes with purchasing a vehicle. Your kind words about our first-class team mean so much to us.
Great dealership!
Bought my CRV here a couple years ago and only use this dealer for any type of service. I highly recommend Bell Honda.
Bought my CRV here a couple years ago and only use this dealer for any type of service. I highly recommend Bell Honda.
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by TJ
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Bell Honda responded
We are absolutely thrilled to hear about your wonderful experience with your CRV purchase and ongoing service visits. Your loyalty over the past couple of years means everything to us. It brings us great joy to know that we have earned your trust and that you feel confident recommending Bell Honda to others. We truly appreciate customers like you who choose to return for all their automotive needs. Thank you for taking the time to share your positive feedback with others.
Griffin was very attentive to us and helpful throughout
the whole process to buy our new Honda Civic!
the whole process to buy our new Honda Civic!
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by jalarez60
Verified Customer
Verified Customer
Aug 21, 2025 -
Bell Honda responded
We are overjoyed to hear about your positive experience with your new Honda Civic purchase! It sounds like you received excellent care and support throughout the entire buying process. Having attentive and helpful team members makes all the difference when finding the perfect vehicle. We're thrilled that Bell Honda could provide you with such outstanding service and help you drive away happy with your new car. Thank you for choosing us and for taking the time to share your wonderful experience!
Great job Griffen and thanks to Corey for making the deal
happen. Happy with our new CRV!
happen. Happy with our new CRV!
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by MOLMEDO0
Verified Customer
Verified Customer
Other Employees Tagged:
Roger
Aug 21, 2025 -
Bell Honda responded
Thanks for taking the time to share your wonderful experience with your new CRV purchase! We are thrilled to hear that our team made your car buying journey a positive one. It sounds like you received exceptional service that helped bring your deal together successfully. Your satisfaction with your new vehicle means everything to us at Bell Honda. We truly appreciate customers like you who recognize the dedicated work our team puts in to ensure every experience exceeds expectations. Enjoy driving your new CRV!
Great services.
Very professional. Especially Griffin taking care of us very well. We are very happy and satisfied. Will recommend to friends and family.
Very professional. Especially Griffin taking care of us very well. We are very happy and satisfied. Will recommend to friends and family.
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by Truong Nguyen
Verified Customer
Verified Customer
Sep 03, 2025 -
Bell Honda responded
Your positive feedback truly means the world to us at Bell Honda. We are delighted to hear that you found our services exceptional and that our team maintained the high level of professionalism you deserve. It brings us great joy to know that Griffin provided you with outstanding care throughout your experience and that you left feeling completely satisfied. Your happiness is our top priority, and knowing that you would share your positive experience with your loved ones is the highest compliment we could receive. Thank you for choosing us and for taking the time to share your wonderful experience.
Great customer service, very detailed on everything about
the car,I will be recommending his great service to friends!!
the car,I will be recommending his great service to friends!!
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by JRLANCE11
Verified Customer
Verified Customer
Other Employees Tagged:
I appreciated the management department with all there help, I also appreciate that they didn't check my credit a bunch of times,Lucas the finance manager very nice and great experience on the final paperwork
Aug 06, 2025 -
Bell Honda responded
We take pride in providing thorough explanations about every aspect of our vehicles, and it sounds like we delivered exactly that for you. Thank you for recognizing our commitment to detailed service - it truly makes our day when customers notice the care we put into every interaction. We greatly appreciate your willingness to share your positive experience with friends and family, as referrals from satisfied customers like yourself are the highest compliment we can receive.
The service is slow after you decide to lock in a deal.
The facility does need maintenance improvements.
The facility does need maintenance improvements.
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by ccastro355
Verified Customer
Verified Customer
Aug 04, 2025 -
Bell Honda responded
We understand that the process after finalizing your deal took longer than expected, and we recognize how important it is to maintain efficient service throughout your entire experience with us. Your observation about our facility needing some maintenance improvements is valuable feedback that helps us identify areas where we can enhance our customer environment. We are committed to providing both quality service and a welcoming space for all our customers, and your input helps us work toward those goals.
If you want a new auto delivered with damage, confusion,
lies, deceit, no one that can answer questions, no one can initiate a call back, incorrect paperwork, and the WORST CUSTOMER SERVICE then this is the
lies, deceit, no one that can answer questions, no one can initiate a call back, incorrect paperwork, and the WORST CUSTOMER SERVICE then this is the dealership you want to visit. Be sure to ask for the following Alex, Griffin, Mike, Jake, and Robert. Each one of these individuals, are the worst at their positions. Our salesman Griffin never ever said thank you, we had "appointments with some of these individuals and they never showed up or called. Just a warning to anyone that wants to purchase an auto TAKE YOUR BUSINESS ELSEWHERE!
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by Sandramcintyre2020
Other Employees Tagged:
Walid Doumit
, Read comments for names
Aug 04, 2025 -
Bell Honda responded
We understand how upsetting it must have been to deal with miscommunication, missed appointments, and unresolved questions—especially during something as important as purchasing a vehicle. It’s clear from your comments that we did not deliver the level of professionalism, responsiveness, or care that every customer deserves. To speak with someone directly about your experience and help make this right, we encourage you to reach out to our General Sales Manager, Walid Doumit, at WDoumit@gmail.com.
Aug 04, 2025 -
Sandramcintyre2020 responded
Upset is definitely understatement! Since this is review the car is headed back to get something else fixed!!! You have my information if you are so concerned about my experience you contact me Mr. Doumit!
This is our 3rd car from Bell Honda in less than 5 years.
The Team is extremely professional and straightforward.
The process was seamless.
Job well done and we will continue to recommend Bell Hond
The Team is extremely professional and straightforward.
The process was seamless.
Job well done and we will continue to recommend Bell Honda!
Thank you very much,
Chris Bohling
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by CJBOHLING
Verified Customer
Verified Customer
Jul 24, 2025 -
Bell Honda responded
We are overjoyed to hear about your wonderful experience with your third vehicle purchase from Bell Honda! Your loyalty over the past five years truly means the world to us. We're delighted that our team's professional and straightforward approach made such a positive impression on you. It's fantastic to know that the entire process went smoothly and seamlessly. Your recommendation and continued trust in Bell Honda is deeply appreciated. Thank you for choosing us again and again for your automotive needs!
Worst experience in all my time purchasing a vehicle.
filing a complaint with the BBB and AAG office for deceptive and unfair practices.
filing a complaint with the BBB and AAG office for deceptive and unfair practices.
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by LOS.BULLDOGS
Verified Customer
Verified Customer
Other Employees Tagged:
Shay Free-
Jul 15, 2025 -
Bell Honda responded
We never want any customer to feel misled or mistreated, especially during what should be an exciting time: purchasing a vehicle.
To ensure your concerns are addressed directly and transparently, we invite you to contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.
Jul 17, 2025 -
LOS.BULLDOGS responded
I have sent an email to you regarding my experience. Do you have a corporate number, email or official complaint website?
Jul 17, 2025 -
LOS.BULLDOGS responded
I have sent an email to you regarding my experience. Do you have a corporate number, email or official complaint website?
Jul 19, 2025 -
LOS.BULLDOGS responded
I left a message for Crystal yesterday 07/18 and not surprised she didn’t call back. Going on a whole week with no return calls or status.
Jul 23, 2025 -
LOS.BULLDOGS responded
Received a call on Saturday the vehicle would be ready on Monday, and wouldn’t you believe it, no call no car.
This has been the worst experience purchasing a vehicle and for my son who is a first time buyer.
Not surprised I haven’t received a response to these private messages.
I really need someone from senior to executive management to contact me. I work for a large bank and to treat your customers the way we have been treated is disrespectful to say the least.