Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
345 Reviews
4.3

345 Reviews

Write a Review

345 Reviews of Gregory Bell

October 15, 2025

Dealership Rating
Employee Rating

They treated me good with all that I needed done on the car even got done a little before they predicted. More

by SCOOTERWHEELER_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Oct 16, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 10, 2025

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Employee Rating

I bought from a dealer because i thought thst would assure getting a car that Ididnt medically have to dump money into for repairs. I ended up buying a 2nd $200key be uase only 1 was included. Also, I More

by jendreams63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales, Matthew Reid

Oct 13, 2025

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 04, 2025

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Great service and people will definitely recommend this place to others thank you very much More

by ALEESHAWELLS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 04, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 04, 2025

Dealership Rating
Employee Rating

I keep being asked to rate this dealer and have filled out the questionnaires more than once and still get asked to rate. I had my car’s oil changed. The best part was the car wash. My only negative comme More

by CAROLJONES
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Oct 05, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Carol, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 03, 2025

Dealership Rating
Employee Rating

The Service dept went above and beyond my expectations with a nice clean wash of vehicle included More

by ERICOLEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 02, 2025

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Employee Rating

Always had to call to get information about my car. Always had to leave a message when I called. If I called in the morning it would take all day or a couple of days to get someone to call me back. More

by NICHOLAS
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Devin Handy

Oct 07, 2025

Volkswagen of Salem responded

Thank you, Nicholas, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 02, 2025

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Employee Rating

Was satisfied with work on my car but I never got the car wash I asked for. More

by 999BILLRED9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 30, 2025

Dealership Rating
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The Communication was not the best, response to my needs were not met yet again. More

by FERYANA0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2025

Volkswagen of Salem responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 16, 2025

Dealership Rating
Employee Rating

Anthony Rose is extremely professional and I would tell all my friends and family to buy a car at Volkswagen of Salem More

by AGGIE.H.CASEBEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Sep 16, 2025

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 14, 2025

Dealership Rating
Employee Rating

Greg and team are fantastic! The communication and clarification when issues arise is above par. They really work with my schedule, even going so far as driving the car out to me More

by JMOLL1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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