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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.4
236 Reviews
4.4

236 Reviews

Write a Review

236 Reviews of Gregory Bell

February 22, 2025

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Employee Rating

I took my car in to have the oil changed, and they said they were shorthanded. They didn’t vacuum or wash my car and they stuck the mileage sticker over the top of the old mileage. Sticker was not happy at More

by RICHARDWALKER5334
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Recommend Dealer
No
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February 21, 2025

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Tried to tell me my car needed $4,000 of work, which was not true after getting 2 other peoples opinions. More

by BREANNA.HOVDA
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales

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February 20, 2025

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I am verry pleased with the job that was did and i thank you i just though that it tock four weeks to git the parts was a long time More

by GRUNBERGHELLEN
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Recommend Dealer
Yes
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Feb 20, 2025

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Hellen, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 19, 2025

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The service was great and the staff was super friendly and helpful and my car sparkled More

by JANEEarp
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Feb 19, 2025

Volkswagen of Salem responded

Jane, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 18, 2025

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Always able to get in quickly, get the service taken care of and be on my way! More

by BUNI4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Feb 18, 2025

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. Gregory, Daniel, and our team appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 17, 2025

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Great staff and service. I won’t take my vehicle any where else. I trust VW of Salem. More

by BELLNANCY949
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Workmanship
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Recommend Dealer
Yes
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Feb 17, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Nancy, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 16, 2025

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Employee Rating

Sell cars that say “ok safety” and not true. Cars are not safe to drive. More

by Luis
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Gonzales

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Feb 19, 2025

Volkswagen of Salem responded

Luis, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 15, 2025

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The service center at Salem Volkswagen is great. They were efficient and quick and kept me abreast of their progress on my Jetta. More

by MICHAEL_MILANOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Feb 16, 2025

Volkswagen of Salem responded

Michael, Thank you for your business and this review. We're happy to hear Gregory, Daniel, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 14, 2025

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Employee Rating

Always great service! Appreciate how you are not pressured to pay for additional services. Have already recommended the service department to friends! More

by HARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin, Josh

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Feb 16, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gregory, Devin, and Josh, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 10, 2025

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Employee Rating

Always friendly, considerate and knowledgeable people. We know they keep our older car in top shape! More

by vpcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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