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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
343 Reviews
4.3

343 Reviews

Write a Review

343 Reviews of Gregory Bell

October 04, 2025

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Employee Rating

Great service and people will definitely recommend this place to others thank you very much More

by ALEESHAWELLS
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Recommend Dealer
Yes
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Oct 04, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 04, 2025

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I keep being asked to rate this dealer and have filled out the questionnaires more than once and still get asked to rate. I had my car’s oil changed. The best part was the car wash. My only negative comme More

by CAROLJONES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Oct 05, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Carol, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 03, 2025

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The Service dept went above and beyond my expectations with a nice clean wash of vehicle included More

by ERICOLEARY
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Recommend Dealer
Yes
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Oct 03, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 02, 2025

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Employee Rating

Was satisfied with work on my car but I never got the car wash I asked for. More

by 999BILLRED9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Joshua Hunsaker, Tanya Risseeuw

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Oct 02, 2025

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 02, 2025

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Employee Rating

Always had to call to get information about my car. Always had to leave a message when I called. If I called in the morning it would take all day or a couple of days to get someone to call me back. More

by NICHOLAS
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Devin Handy

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September 30, 2025

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The Communication was not the best, response to my needs were not met yet again. More

by FERYANA0321
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Workmanship
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Service Communication
Recommend Dealer
No
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Oct 03, 2025

Volkswagen of Salem responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 16, 2025

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Anthony Rose is extremely professional and I would tell all my friends and family to buy a car at Volkswagen of Salem More

by AGGIE.H.CASEBEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Sep 16, 2025

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 14, 2025

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Greg and team are fantastic! The communication and clarification when issues arise is above par. They really work with my schedule, even going so far as driving the car out to me More

by JMOLL1983
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 14, 2025

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 13, 2025

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The place is always clean and their very professional. It takes a long time they're always terrible busy. More

by 48chorsesH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Sep 14, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 12, 2025

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Employee Rating

Came in with no appointment, they got me right in with minimal wait time. Repair was reasonably priced and had the part on hand More

by CBELL2219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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