Gregg Smith | Page 22
F&I Manager
Heritage Honda Westminster
580 Baltimore Blvd
Westminster, MD 21157
Just want everyone to actually have a fun and exciting experience buying a car!
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
25 yrs, 7 mos
239 Reviews
Write a Review239 Reviews of Gregg Smith
January 26, 2019
Great people, easy transaction, excellent service We went in to test drive a 2019 Pilot again. Ryan Craig gave us SO much additional information about the Pilot. We were on the fence between 3 diffe We went in to test drive a 2019 Pilot again. Ryan Craig gave us SO much additional information about the Pilot. We were on the fence between 3 different makes/models and the info he shared helped us make our decision. Ryan was knowledgeable and professional, but put zero pressure on us to make a purchase. Plus, he had a sense of humor about the whole car-buying process. Then, we got to meet Bill Spradbrow. Again, friendly, excellent customer service: he made us feel like he valued our business as first time buyers at his dealership. He worked hard to be sure that our questions were answered and the process of buying was seamless. Next, we met with Gregg (with two g's) in finance. Hysterical. He explained everything clearly and we had a good time working out the finances. Last, we met with "Chewy" (Dave Bacca) who provided a bunch of helpful info about car settings and he programmed things for us. I returned at a later time for a more explicit learning session because of our time limitations that day and he was awesome. Super informative. We were in a hurry that day and each of these gentlemen worked to speed up the process while being certain we had all questions answered. They made us laugh and honestly, changed the way that I viewed car dealerships. We had spent quite a bit of time hunting around for the right car to replace an suv that I loved and no other car dealership felt like this one. I would highly recommend the dealership and this group of people if you are in the market for a new car. More
Other Employees Tagged: Ryan Craig, Bill Spradbrow, Dave Bacca
January 23, 2019
Awesome experience First time I have ever been to this dealership and I must say you can’t go wrong with this place the people there are just so friendly and helpful tha First time I have ever been to this dealership and I must say you can’t go wrong with this place the people there are just so friendly and helpful that you May think they just wanna sell you a car but they really want to meet all your needs that you want in your new or used car . These three guys Robert lee, ryan Craig , Brent white are like a dream team and can certainly help anybody make it happen I went into Honda thinking I was just gonna test drive a few cars pick out the one I like and come back another day to retrieve it . They were so helpful that within a few hours I was able to get all signed up on the car I wanted and was out the door in my brand new car that night 😊. Ooo and I can’t forget Gregg Smith was the one who helped me with the finance so make sure you ask for him if you get a car cause he will definitely try and help you as best as he can and make sure that you are happy with what you have More
Other Employees Tagged: Ryan Craig, Robert Lee, Brent White
January 19, 2019
CRV LOVE Extremely friendly staff! They were very patient with me and my decisions. This was the best experience, I’ve ever had buying a vehicle! I give TEN ST Extremely friendly staff! They were very patient with me and my decisions. This was the best experience, I’ve ever had buying a vehicle! I give TEN STARS! Thank you so much for everything! More
Other Employees Tagged: Christopher Felker, Bill Spradbrow
December 20, 2018
Fantastic Ryan Craig is undoubtable the best automobile sales person I ever met. His knowledge of the Honda products, cars, pickup trucks and accessories was Ryan Craig is undoubtable the best automobile sales person I ever met. His knowledge of the Honda products, cars, pickup trucks and accessories was amazing. After explaining my needs in a pickup truck he directed me to the Ridgeline, the best small truck I ever driven or own. More
Other Employees Tagged: Ryan Craig, Bill Spradbrow
November 29, 2018
Best Place to buy a car!! Heritage Honda in Westminster gave me hands down the best car buying experience I could’ve asked for! They made the process so easy and worked with me Heritage Honda in Westminster gave me hands down the best car buying experience I could’ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!! More
Other Employees Tagged: Ryan Craig, Steve Rubin
November 20, 2018
Outstanding service! Ryan was amazing.. Had an amazing experience at Heritage Honda Westminster! Ryan was our salesman and really provided a very professional but personal service. No pres Had an amazing experience at Heritage Honda Westminster! Ryan was our salesman and really provided a very professional but personal service. No pressure and was willing to go above and beyond to make us happy. My husband and I came together to the dealership and because we are new to the area I wasn’t comfortable driving home in the dark so Ryan again went above and beyond and delivered the car to our house! I highly recommend Heitage Honda and if you want outstanding service ask for Ryan Craig ???????????? More
Other Employees Tagged: Ryan Craig, Bill Spradbrow, Bill in finance was amazing as well. Did everything possible to work with us.
October 30, 2018
Very professional, friendly, and no-pressure experience I can't speak highly enough about the excellent experience Ryan, Brent, Robert, Gregg and the team at Heritage Honda provided in the purchase of my 20 I can't speak highly enough about the excellent experience Ryan, Brent, Robert, Gregg and the team at Heritage Honda provided in the purchase of my 2018 Honda CRV. They were very patient and worked with me through testing several vehicles while I made my careful buying decision. Ultimately, I ended up with the perfect car at the perfect price, and at no point did I feel pressured or rushed. I've been dealing with Heritage Honda for over 10 years and I'm happy that their culture of friendly, helpful service and customer focus has remained consistent from management to sales to service. Thank you to the entire team for the enjoyable buying experience! More
Other Employees Tagged: Ryan Craig, Robert Lee, Brent White
October 25, 2018
Very friendly staff Great experience with buying my new-to-me car recently! Gregg is very outgoing and charismatic while also doing great work with finance. Elijah was kn Great experience with buying my new-to-me car recently! Gregg is very outgoing and charismatic while also doing great work with finance. Elijah was knowledgable and friendly on the sales front. Thanks for making a stressful experience a bit easier! More
Other Employees Tagged: Elijah Wingate
October 25, 2018
Love my new car! I probably would have eventually walked into Heritage Honda to look at the new Accord hybrid but Leslie reached out to me first after a visit to the s I probably would have eventually walked into Heritage Honda to look at the new Accord hybrid but Leslie reached out to me first after a visit to the service department with my old one. She made everything easy and I thank her for that. Everyone I dealt with was more than helpful and I would recommend Heritage Honda highly. More
Other Employees Tagged: Leslie Cotterino Hale, Christopher Felker, Robert Lee, Michael Meckley, Bill Spradbrow
October 22, 2018
Amazing Experience We had one of the best experiences ever while purchasing our new 2018 Honda CRV. Ernie Kosmakos was a fantastic salesman to work with as well as Bill We had one of the best experiences ever while purchasing our new 2018 Honda CRV. Ernie Kosmakos was a fantastic salesman to work with as well as Bill Spradbrow the sales manager! They both went above and beyond to assist us and to make sure we were happy and confident in our purchase. Even Gregg Smith in finance was super polite and helpful. I would refer anyone looking to purchase a new vehicle to stop by Heritage and ask for Ernie and to visit with the rest of the fabulous staff! I have never felt more like family then I did at Heritage! More
Other Employees Tagged: Ernie Kosmakos, Bill Spradbrow
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