Greg Nichols | Page 43

Brake Service The service was efficient and completed in a relatively short period of time. Waiting area was very comfortable and service employees kept me informed The service was efficient and completed in a relatively short period of time. Waiting area was very comfortable and service employees kept me informed of progress. More

by wcschultz2 Verified Customer Verified Customer

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Mystery problem My new car wouldn’t start and the service department worked hard to discover the mystery problem. I was able to take a planned trip to Chicago in time My new car wouldn’t start and the service department worked hard to discover the mystery problem. I was able to take a planned trip to Chicago in time. More

by fperrizo Verified Customer Verified Customer

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Upsell During oil change the service person said my CVT fluid was not Frim Subaru. I asked how he checked it, they never pulled the drain plug. During oil change the service person said my CVT fluid was not Frim Subaru. I asked how he checked it, they never pulled the drain plug. More

by SEADENN09 Verified Customer Verified Customer

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Insurance work completed by Subaru after single car accident Great customer service. Kept in touch & up to date with where my car was; what needed to be fixed; when it would be completed. Worked with my insura Great customer service. Kept in touch & up to date with where my car was; what needed to be fixed; when it would be completed. Worked with my insurance company to ensure that all damages were repaired. When I had to return my vehicle less than 24 hours of getting it back due to some additional required repairs, got the work done and paid for in a very timely fashion. More

by mollykcasanova Verified Customer Verified Customer

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15 K and new tire Greg got me in and out exactly as we discussed. In addition he was able to identify a hard to find nail in my tire and make special arrangements to s Greg got me in and out exactly as we discussed. In addition he was able to identify a hard to find nail in my tire and make special arrangements to secure a tire so everything could be completed during the one visit. This is my 6th Subaru and it is class people like Greg that keep me coming back! More

by TODDSCHMITZ6353 Verified Customer Verified Customer

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An Amazing Experience With The Best Facilities! I took my vehicle here to get my TPMS sensors checked out because they were showing low pressure even though I checked them and they were at the right I took my vehicle here to get my TPMS sensors checked out because they were showing low pressure even though I checked them and they were at the right PSI. I scheduled my appointment early in the day because I figured the sensors might have to get replaced and it might take all day. As I drove up to the service bays the doors opened for me and I just drove right in. I was greeted as soon as I was parked and I told them my concerns. After a little bit of information gathering I was guided to the lounge area where there was basically a small breakfast buffet waiting for me. Unfortunately I was not accustomed to being up that early and completely skipped breakfast. I grabbed a breakfast bar and a few muffins and a coffee. As I sat down to watch some YouTube on my phone and munch on my snacks I had plenty of people from the service all the way to sales nicely greet me. About forty minutes after I had sat down a service adviser retrieved me from the aforementioned lounge and told me I was ready to go. Everything was covered under warranty so I didn't have to pay a dime. Fantastic Experience! More

by STEELOYANGSTER Verified Customer Verified Customer

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Very timely and professional service Service manager was very professional and communicated issues that were noticed during the inspection process. I've always had a good experience when Service manager was very professional and communicated issues that were noticed during the inspection process. I've always had a good experience when taking my car here. More

by ericeichelt1271 Verified Customer Verified Customer

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Dependable service I've always had excellent service at this dealership. Courteous and knowledgeable staff, and a comfortable waiting area for the times I've opted to w I've always had excellent service at this dealership. Courteous and knowledgeable staff, and a comfortable waiting area for the times I've opted to wait while service was done. More

by gemlaker Verified Customer Verified Customer

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Dog and people friendly Brought my dog with me for service. She got royal treatment of toys, treats, and scritches. The staff was helpful and polite. Provided us a courtesy c Brought my dog with me for service. She got royal treatment of toys, treats, and scritches. The staff was helpful and polite. Provided us a courtesy car for a few hours. I’m always impressed with the staff and service at this dealership. Oh and they have coffee and treats. The dog was really impressed. I was too. More

by Subaru dog and human Verified Customer Verified Customer

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first rate service Been there twice, once for oil change and then a couple days later for dead battery. Battery proved defective and replace under warranty. All aspects Been there twice, once for oil change and then a couple days later for dead battery. Battery proved defective and replace under warranty. All aspects of service were first rae. More

by billvanesse Verified Customer Verified Customer

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