Greg Nichols | Page 28
Service Director
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
479 Reviews
Write a Review479 Reviews of Greg Nichols
April 25, 2019
Subaru recalls Good work on the Subaru recalls. Everyone with whom I dealt was very helpful and courteous. I especially appreciated the two shuttle rides from Jim Bu Good work on the Subaru recalls. Everyone with whom I dealt was very helpful and courteous. I especially appreciated the two shuttle rides from Jim Burton, and being kept informed as to why the service was taking longer than expected. More
Other Employees Tagged: James Burton
April 20, 2019
Airbag Recall We scheduled a visit for the airbag recall and an oil change on my 2011 Outback. While checking in, my husband asked about additional services. Greg l We scheduled a visit for the airbag recall and an oil change on my 2011 Outback. While checking in, my husband asked about additional services. Greg looked through our records, made recommendations but did not push or "sell". He was quick to accommodate the added services at the same appointment including a loaner car. Greg also made sure we understood the amount of time involved, cost estimate, and details of the services we chose. He was 100% accurate on all of those estimates. We found him professional, polite, and friendly. More
April 18, 2019
Service advisors are upfront and excellent I'm never too happy with having to shell out a lot of money for maintenance but when it comes to a 60k service, I'm willing to pay for the service req I'm never too happy with having to shell out a lot of money for maintenance but when it comes to a 60k service, I'm willing to pay for the service required so that the car lasts another 60k. I know that White Bear will do a great job and give me a heads up if anything else is required. I can rely on them and it's a relief to know that they are looking out for things before problems develop. More
April 16, 2019
Excellent service, as always Bought my Subaru from White Bear Subaru 6 years ago and it’s the only place I go for service. The service is always top notch and they continue to mak Bought my Subaru from White Bear Subaru 6 years ago and it’s the only place I go for service. The service is always top notch and they continue to make updates and changes every year. Best place. Thanks, guys. More
Other Employees Tagged: Dee Dhanraj , Matt Hanson, Nena Larson
April 11, 2019
Great Service Nicole and her crew are great. They are always so friendly and are very knowledgeable. I trust them implicitly and the service I receive is always f Nicole and her crew are great. They are always so friendly and are very knowledgeable. I trust them implicitly and the service I receive is always fantastic. Great work Nicole! More
Other Employees Tagged: Ue Vang , Nicole Love
April 11, 2019
Tires out of balance no appointment I travel a lot tires out of balance stop no appointment you did balance, rotations and oil change in and out quick. Friendly and knowledgeable staff I travel a lot tires out of balance stop no appointment you did balance, rotations and oil change in and out quick. Friendly and knowledgeable staff More
Other Employees Tagged: Nicole Love
April 03, 2019
Lack of effort (or commom sense). Not sure which. Left the car for air bag replacement, oil change and tire rotation. Told the rep I would be at home; call the home phone (both home and cell are in m Left the car for air bag replacement, oil change and tire rotation. Told the rep I would be at home; call the home phone (both home and cell are in my records). Almost two hours after the estimated completion time, I called the service department. The rep said they had tried calling the home phone several times- never thought of calling me on my cell phone. Besides that, there was no information on my service sheet about any thing else my car needs work on now or in the future. Not a happy customer. More
Other Employees Tagged: Nena Larson
April 03, 2019
quick and efficient Air bag recall service was done efficiently and smoothly. Service center worked hard to furnish vehicle for quick daytime use. People helpful and f Air bag recall service was done efficiently and smoothly. Service center worked hard to furnish vehicle for quick daytime use. People helpful and friendly. Thanks More
March 30, 2019
Extra screw There was a screw that was left in the passenger side door armrest. I called to let them know and they called back to said to bring it back in and t There was a screw that was left in the passenger side door armrest. I called to let them know and they called back to said to bring it back in and they would take care of it. More
March 28, 2019
recall repair Made time to squeeze me in and were done ahead of schedule! Greg was efficient and friendly. I would certainly recommend him to anyone looking for ser Made time to squeeze me in and were done ahead of schedule! Greg was efficient and friendly. I would certainly recommend him to anyone looking for service. More

