Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 67

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
674 Reviews
4.7

674 Reviews

Write a Review

674 Reviews of Greg Kimball

June 16, 2023

Dealership Rating
Employee Rating

Salesman did not honor what he said. I bought a car from Maxwell ford that only came with one key. The salesman promise that he will get me another key made at the dealers expense. I nev More

by kellyphan01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

Jun 22, 2023

Group 1 Ford of South Austin responded

Kelly, As discussed by you and your salesperson when you purchased the car we would be able to get you a second key to the Lexus you purchased at dealership cost. Our vendor who cuts keys is here every Tuesday from 10:00 AM to 11:00 AM. He can get you a second key at our cost. Ike Haines General Sales Manager

Jun 22, 2023

kellyphan01 responded

Can we contact the key vendor ourselves to confirm he has the key in stock and schedule a time to get the key made? I do not want to drive back and forth for nothing as we live really far away. Please leave his contact information. Thank you for contacting us back.

June 10, 2023

Dealership Rating
Employee Rating

Eddie Sifuentes muy bien su servicio y atención para nosotros muy agradecidos estamos complacidos con su servicio More

by hector.h.acero
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Jun 17, 2023

Group 1 Ford of South Austin responded

¡Muchas gracias por sus amables palabras! Estamos más que felices de saber que podríamos brindarle una excelente experiencia.

June 08, 2023

Dealership Rating
Employee Rating

Thanks for the quick service. It was a short time in the waiting room. Thanks. More

by rich.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Jun 11, 2023

Group 1 Ford of South Austin responded

Thank you, Rich! We are thrilled to hear that our service team was able to give you a quick and pleasant service experience. We look forward to seeing you again!

June 07, 2023

Dealership Rating
Employee Rating

Car had change oil light on and gas was not full, needed service before sold More

by ROBERT STEELE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

Jun 08, 2023

Group 1 Ford of South Austin responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Eric Sperling Assistant Service Manager esperling@maxwellford.com

June 01, 2023

Dealership Rating
Employee Rating

I got the truck I wanted at a fair price. The whole process was easy thanks to Sandra. I will certainly shop Maxwell ford in the future. I would highly recommend you do the same. More

by Scott Leppin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Sandra

Jun 05, 2023

Group 1 Ford of South Austin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2023

Dealership Rating
Employee Rating

At Maxwell Ford, it's not just about selling cars—it's about understanding the unique needs and desires of each customer. As a dealership they went above and beyond to make the process easy and stress-fre More

by Corbin Peretzki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Brett

Jun 10, 2023

Group 1 Ford of South Austin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2023

Dealership Rating
Employee Rating

Service Department is superior to any Ford Dealership I have had multiple pleasant people, Eric, Matthew, Brandon More

by swarj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

May 02, 2023

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

May 03, 2023

Group 1 Ford of South Austin responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2023

Dealership Rating
Employee Rating

Worst sales team and managers. Drove in two hours to buy a GT500 arrived on time for my appointment and the sales person left, I sat and waited no excuses from them or apologies. More

by Disappointing sales team
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick

May 01, 2023

Group 1 Ford of South Austin responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ike Haines General Sales Manager jhaines@maxwellford.com

April 27, 2023

Dealership Rating
Employee Rating

i'd like to tell you about my experience buying a car from Maxwell Ford in Austin Texas. I bought a 2022 Mustang GT convertible with 3400 miles on it there. It was originally purchased at that dealership More

by Mike Carroll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo, Kiel Freeman

May 01, 2023

Group 1 Ford of South Austin responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ike Haines General Sales Manager jhaines@maxwellford.com

May 01, 2023

Mike Carroll responded

My email address is planocarrolls@gmail.com

April 19, 2023

Dealership Rating
Employee Rating

Kiel Freeman did a great job finding me what I needed and within my budget. His time and efforts are greatly appreciated. I'll definitely be a repeat customer. More

by Lkristenh04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

May 02, 2023

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

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