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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Greg Kimball

March 26, 2026

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Employee Rating

Service was prompt and as advertised even though I didn't buy my truck there... More

by dkkm
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Recommend Dealer
Yes

Other Employees Tagged: Nicola Romano

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March 26, 2026

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Everyone was very friendly & efficient! I was very pleased with the service!! The place was clean & orderly! More

by janicelsl
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Yes
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March 26, 2026

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Quick and reliable service. They are always glad to see us and are always transparent about pricing. More

by Hccraig
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Yes
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March 23, 2026

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At Maxwell Ford, there is great customer service! My car was ready the same day. Thank you. More

by byrdlet
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Yes
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Mar 25, 2026

Group 1 Ford of South Austin responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 21, 2026

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Well they have a good selection of vehicle from to choose from and some time they might make you a good deal. More

by gsanchez0444
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Yes
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Mar 23, 2026

Group 1 Ford of South Austin responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 20, 2026

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Oil change was very quick and I got to watch a video of the work performed. More

by jwmenefee
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Yes
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Mar 22, 2026

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2026

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Excellent service & communications. Service rep did great work; timely and courteous; pleasure working with everyone. More

by dpogeary
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Recommend Dealer
Yes

Other Employees Tagged: Schaff

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Mar 22, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 19, 2026

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The pick up and delivery back to home is the best. Not having to get out in this cold windy day and dealing with Austin traffic and construction is such a wonderful service Thank you More

by Preck7
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Yes
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Mar 22, 2026

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2026

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Mr luna is a great customer service representative. I was needing an oil change and he gave me the service I deserved. I would definitely recommend the service department to all my friends and family. More

by dsalazar762003@yahoo.com
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mr. Luna

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Mar 15, 2026

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

March 11, 2026

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Truck was in the shop for over 1 month. I drive an f150, I was given a ford bronco sport from Hertz and was unable to pull my trailer. I was also charged $400 by Hertz. More

by Jrose2736
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Lynne Thurman

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Mar 14, 2026

Group 1 Ford of South Austin responded

We truly valve your business and appreciate you bringing your concerns to our attention. After reviewing your recent visit in detail, looks like we performed an entire long block replacement under Ford warranty. This process does take some time getting Ford to approve the claim after submitting all information and pictures, then waiting for parts to arriving after approval is received. When it comes to your rental charges, it looks like Hertz charged you $250.00 because the rental needed to be detailed after you had a dog in the vehicle. Unfortunately we do not have influence when it comes to Hertz and their billing. We understand this outcome may be disappointing, and we apologize for any frustration it may have caused. Please feel free to contact us if you have any additional questions would like to provide anymore information regarding your recent visits. Thank you, Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

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