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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 41

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
711 Reviews
4.7

711 Reviews

Write a Review

711 Reviews of Greg Kimball

February 27, 2025

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Employee Rating

Went in for oil change and an alignment on a 2022 Mustang GT with 18k miles. They give me my car back and my steering wheel was leaning 45 degrees to the left. Not too cool. More

by stansberryblake
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2025

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 25, 2025

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Fast and efficient. Andrew was great, informative and friendly. I’ll be back. Great job! More

by Shannon Castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew

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Feb 28, 2025

Group 1 Ford of South Austin responded

Hi Shannon, we're happy to hear you had such a positive experience with Andrew! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

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Dealership is great and always assisting with questions and the answers as well great service More

by JP
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Feb 28, 2025

JP responded

Maxwell Ford in Austin, TX is great. Service Department always does great quality work and any questions that come up, they respond with reasonable answers. Shaff was assisting me with my service and good customer service as well.

February 23, 2025

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First time customer. Good communication and customer service. Kept me informed about the status of my car More

by Jfoery02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember

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Feb 24, 2025

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

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Excellent service. On time and above and beyond expectations. Highly recommend this dealership to anyone searching More

by wilkinssrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Munoz

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Feb 21, 2025

Group 1 Ford of South Austin responded

Hi, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

February 18, 2025

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Great experience. John E. Is always easy and on top of everything if there is an issue. More

by Johnatnip0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John E.

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Feb 19, 2025

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

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Horrible service. They don’t communicate well at all. You’ll need to follow-up with them every half day. Even then they could care less about getting you out of the More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 20, 2025

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. John Sullivan Service Manager Maxwell Ford (512) 916-2636 jsullivan@maxwellford.com

February 14, 2025

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Best service in town! John Sullivan and John Evans has been taking care of our F150 for a decades. They also keep us updated on any potential upcoming services or maintena More

by Dr. Satterwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sullivan & John Evans

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Feb 18, 2025

Group 1 Ford of South Austin responded

Hi, we're happy you found John to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2025

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Fantastic service! Fast scheduling, parts in stock, and fixed in a timely manner. Great waiting room with lots of coffee options. More

by Gdvincent77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie

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Feb 18, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

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Employee Rating

Jonathan Munoz was Great with my service today. He did everything he was asked to do. More

by davidives648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Munoz

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Feb 17, 2025

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

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