Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 38

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
676 Reviews
4.7

676 Reviews

Write a Review

676 Reviews of Greg Kimball

February 18, 2025

Dealership Rating
Employee Rating

Great experience. John E. Is always easy and on top of everything if there is an issue. More

by Johnatnip0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John E.

Feb 19, 2025

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

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Employee Rating

Horrible service. They don’t communicate well at all. You’ll need to follow-up with them every half day. Even then they could care less about getting you out of the More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2025

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. John Sullivan Service Manager Maxwell Ford (512) 916-2636 jsullivan@maxwellford.com

February 14, 2025

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Best service in town! John Sullivan and John Evans has been taking care of our F150 for a decades. They also keep us updated on any potential upcoming services or maintena More

by Dr. Satterwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sullivan & John Evans

Feb 18, 2025

Group 1 Ford of South Austin responded

Hi, we're happy you found John to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2025

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Fantastic service! Fast scheduling, parts in stock, and fixed in a timely manner. Great waiting room with lots of coffee options. More

by Gdvincent77
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie

Feb 18, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

Dealership Rating
Employee Rating

Jonathan Munoz was Great with my service today. He did everything he was asked to do. More

by davidives648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Munoz

Feb 17, 2025

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

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Employee Rating

Really great working with Megan. She helped with everything and kept me up to date the entire time. Will absolutely reach out to her if I need anything in the future. More

by Avery
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Christiansen

Feb 13, 2025

Group 1 Ford of South Austin responded

Hello Avery, we're happy you found Megan to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2025

Dealership Rating
Employee Rating

The staff was Professional, personal, knowledgeable, and provided great follow up from start to finish. I will be going here moving forward for all my needs. More

by Ken Jackson
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillion Cole

Feb 13, 2025

Group 1 Ford of South Austin responded

Hello Ken, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2025

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Employee Rating

didn’t do things as promised. Dylan told me he would give full tank of gas and he didn’t do it. sticker price stains on the windshield, the dealer did not clean it for me. More

by skandan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dylan

Feb 14, 2025

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Steve Cargo Used Vehicle Sales Man ager Maxwell Ford (512) 916-2697 gkimball@maxwellford.com

February 08, 2025

Dealership Rating
Employee Rating

Friendly service. Easy to set up my appointment. Charged clearly explained. Professional and clean. Ty More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Beltran

Feb 12, 2025

Group 1 Ford of South Austin responded

Hello George, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

Dealership Rating
Employee Rating

They do a very good job at very competitive prices. The service managers do a very good job communicating to avoid misunderstandings. I’d highly recommend getting your Ford serviced at Maxwell. More

by bryan.gragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Lunning

Feb 11, 2025

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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