Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 3

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
734 Reviews
4.7

734 Reviews

Write a Review

734 Reviews of Greg Kimball

July 18, 2026

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Employee Rating

Great phone service. Easy to schedule and get service done. No hassle. No wasting time on extra questions. Stated what I needed and got exactly that. More

by kalamitymk1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 20, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2026

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Con artists upholding the reputation that car service organizations will rip their customers off. Took my truck in for what should have been a quick and easy fix to a plastic piece that fell off the bott More

by Realhunterlau
Service Price Transparency
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Recommend Dealer
No
Jul 22, 2026

Group 1 Ford of South Austin responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at 512-916-2608 so we can work toward a resolution.  Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

July 14, 2026

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Typical auto industry, paid for brand new car, wired the money DAYS ago and no one can be bothered to look up the payment so we sit here like fools waiting for a vehicle that has been paid for but we don’t More

by darrenwhill
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Recommend Dealer
No
Jul 15, 2026

Group 1 Ford of South Austin responded

Mr. HIll- Your wire was received in our account last night (7/13/26) at 6:29pm. While I understand that you may have provided the funds, the salesperson Hunter was communicating throughout the day with your son who is the buyer and registered owner of the vehicle. We do not want our guests to feel frustration, we cannot however control how quickly funds move from your bank to ours. This is why we typically suggest a cashier's check as opposed to a wire, wire transfers can take hours or days depending on various factors.We will happily provide you with documentation in person that shows when your money was received. Referring to us as Frauds when your son has an appointment to pick up his new vehicle within hours of paying for it seems uncalled for. If you have any further concerns please feel free to reach out to me directly. Zach Neumann Sales Director New Vehicle Group 1 Ford of South Austin zlarson@group1auto.com

July 11, 2026

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Really nice people and was easy to communicate to. Transaction was smooth and I go every time. More

by thuanhuynh1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

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good experience at the dealership. everyone was helpful during my time there from start to end. More

by angelogonzalez
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Recommend Dealer
Yes

Other Employees Tagged: Ben Beasley

Jul 09, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

July 02, 2026

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The service was excellent and efficient. I will definitely be back the next time I need service. More

by erica.weden
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnathan

Jul 04, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

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Eric made the process pretty easy and was not remotely pushy which we appreciated. We ended up buying two cars at the same time and they handled that process for us. More

by Just a dude
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Recommend Dealer
Yes

Other Employees Tagged: Eric Belmont

Jul 01, 2026

Group 1 Ford of South Austin responded

Hi, we're happy you found Eric to be so supportive during your experience here at Group 1 Ford of South Austin. We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2026

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My service advisor was the Best, She got the service work done on my Truck in record time . She advised me on getting tire tires rotated and She got it done .The entire service team worked together and More

by george
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Recommend Dealer
Yes
Jun 30, 2026

Group 1 Ford of South Austin responded

George, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2026

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Great customer service with Jackie! Highly recommended going to see her when you need excellent care More

by Sheri Albin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jackie

Jun 29, 2026

Group 1 Ford of South Austin responded

Hello Sheri, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2026

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Got taken care of immediately, staff communicated with me efficiently and kept me updated every step of the way. More

by Rubensahidcruz
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lyne

Jun 26, 2026

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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