First impression of Troy was polite, respectful and easy
to communicate with. He gave us space to evaluate vehicle and we enjoy fun and smooth process in negotiating price with him. Definitely will call h
to communicate with. He gave us space to evaluate vehicle and we enjoy fun and smooth process in negotiating price with him. Definitely will call him again for any future vehicle purchase. Great job and thank you Troy and Chris (finance department).
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by MF
Other Employees Tagged:
Troy and Chris.
Jul 31, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Jonathan was courteous and honest.
I appreciated his dedication. The service was completed in a very prompt time.
I appreciated his dedication. The service was completed in a very prompt time.
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by marilynhallmark
Service Price Transparency
Other Employees Tagged:
Jonathan
Jul 30, 2025 -
Group 1 Ford of South Austin responded
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department, especially Jackie W.
, were amazing. Exactly what I want for a service department. I will be back for all service on our Ford trucks.
, were amazing. Exactly what I want for a service department. I will be back for all service on our Ford trucks.
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by corpstout
Service Price Transparency
Other Employees Tagged:
Jackie W.
Jul 26, 2025 -
Group 1 Ford of South Austin responded
Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Troy was very helpful and easy to work with.
If you’re buying a Ford, ask for him.
If you’re buying a Ford, ask for him.
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by jduprelong
Jul 28, 2025 -
Group 1 Ford of South Austin responded
Hi, thank you for your kind review; we are happy to pass along your comments to Troy here at Maxwell Ford! If you have any further questions, please don't hesitate to reach out!
Fast and friendly service.
Comfortable chairs in the waiting room. They provided coffee. Nice job.
Comfortable chairs in the waiting room. They provided coffee. Nice job.
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by d.worley355
Service Price Transparency
Jul 28, 2025 -
Group 1 Ford of South Austin responded
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Maxwell Ford was great!
Our salesperson Troy was fantastic and very patient with all of our questions! Troy and Rafael worked hard to make sure we got the best deal possibl
Our salesperson Troy was fantastic and very patient with all of our questions! Troy and Rafael worked hard to make sure we got the best deal possible!
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by andreagarcia78108
Other Employees Tagged:
Troy , Rafael.
Jul 27, 2025 -
Group 1 Ford of South Austin responded
Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!
Awesome facility.
Coffee area clean as well as restroom. The waiting area is supberb. The PM eas amazing as he kept me updated through the entire process.
Coffee area clean as well as restroom. The waiting area is supberb. The PM eas amazing as he kept me updated through the entire process.
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by KentH
Service Price Transparency
Other Employees Tagged:
Xx
Jul 25, 2025 -
Group 1 Ford of South Austin responded
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently purchased a vehicle with the help of Troy
Mallovey, and I couldn’t be happier with the experience. From the moment I walked into the dealership, Troy was friendly, knowledgeable, and genuinel
Mallovey, and I couldn’t be happier with the experience. From the moment I walked into the dealership, Troy was friendly, knowledgeable, and genuinely interested in helping me find the right car—not just make a sale.
He took the time to listen to my needs, answer all my questions with patience, and made sure I felt confident at every step of the process. What I appreciated most was how transparent and honest he was—no pressure, no gimmicks, just straightforward and professional service.
Troy went above and beyond to make the entire experience smooth and stress-free. If you’re in the market for a car and want someone who truly cares about customer satisfaction, I highly recommend asking for Troy Mallovey. He made a process that can often feel overwhelming actually enjoyable.
Thank you, Troy!
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by Schmilenta saturne
Other Employees Tagged:
Troy and Matthew
Jul 25, 2025 -
Group 1 Ford of South Austin responded
Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Thanks for the recommendation, and have an amazing day!
Troy was very polite and professional
He helped with my
last two vehicle purchases and always had my vehicles ready for pickup when promised
last two vehicle purchases and always had my vehicles ready for pickup when promised
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by Davodevo
Jul 24, 2025 -
Group 1 Ford of South Austin responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Thank you again, and have a fantastic day!
Troy was great.
Took extra pictures and did a walk around video for me since I sas buying from out of state.
Took extra pictures and did a walk around video for me since I sas buying from out of state.
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by Jeff
Jul 24, 2025 -
Group 1 Ford of South Austin responded
Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Thank you again, and have a fantastic day!