Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 19

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
675 Reviews
4.7

675 Reviews

Write a Review

675 Reviews of Greg Kimball

August 15, 2025

Dealership Rating
Employee Rating

The service was easy, fast and enjoyable. The advisor was special. He is the future of Ford More

by vajdugaloma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

August 13, 2025

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My service rep was one of the best that I have ever gotten! He was so friendly and super efficient! always coming here from now on! Had me out super quick! Love it! 10/10 would recommend! More

by Bsaucer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Refugio Luna

Aug 15, 2025

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Dealership Rating
Employee Rating

They were attentive and easy to deal with and made a more than fair offer on my trade in that was in bad condition. Hunter Howard got me a good deal on a new 2025 Maverick. More

by Egza314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Howard, Fernando Duran

Aug 14, 2025

Group 1 Ford of South Austin responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

Dealership Rating
Employee Rating

Buena atención,soluciones rápidas al igual que trabajan rápido y bien,son muy formales,de verdad son buenos More

by jorgeesmeridogillopez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nicolás

Aug 14, 2025

Group 1 Ford of South Austin responded

Hola, ¡nos alegra mucho haberte brindado una experiencia tan positiva! No dudes en contactarnos si necesitas algo. Que tengas un buen día.

August 09, 2025

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Service was great and fast to my service needs as always. My service advisor explained everything. More

by linken6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Sullivan

Aug 10, 2025

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

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I bought my Escape at Maxwell and have had it serviced there for the last 9+ years. Excellent service , I rely on them to keep my car in great shape. More

by lahrens715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Christensen

Aug 10, 2025

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

August 07, 2025

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Employee Rating

Jonathan, service advisor was amazing. Very personal. Explain the process and accepted responsibility when part need was not in stock. I'll keep coming back to Maxwell. More

by elliott.e.eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan M.

Aug 09, 2025

Group 1 Ford of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 06, 2025

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Employee Rating

The team at Maxwell is fantastic. From Josh in sales to Finance and service. I have had a wonderful experience More

by Jbrownblue3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh and John

Aug 09, 2025

Group 1 Ford of South Austin responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2025

Dealership Rating
Employee Rating

Stopped in after work for an oil change,air filter & break fluid flush. Was helped right away with my advisor Shaff Sheikh , who was very friendly and helpful. I didn’t wait very long & was sent a video More

by Lindaseiders2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaff Sheikh

Aug 05, 2025

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about Shaff. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2025

Dealership Rating
Employee Rating

Absolutely the worst dealership I’ve ever been to the constant grind and hustle to get you in and out is ridiculous I took my autistic child and after being there for 6 hours and overhearing the financin More

by Isaacgflex512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Troy malovey

Aug 04, 2025

Group 1 Ford of South Austin responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we are committed to making this right. I would appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Ryan Scott, Used Vehicle Sales Manager Maxwell Ford | ryanscott@group1auto.com

Aug 04, 2025

Isaacgflex512 responded

How do I respond you didn’t even leave a number to call you

Aug 06, 2025

Isaacgflex512 responded

In response to the email provided by Ryan Scott, I did not receive a reply. I strongly advise against considering this dealership, as my experience has been overwhelmingly negative. Despite the dealership’s apparent disdain for me as a customer, I find it even more unpleasant to have purchased from them.

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