Greg Gilley
Greg Gilley at Concordville Subaru
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Greg Gilley

Sales Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.5
101 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

30 yrs

4.5

101 Reviews

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101 Reviews of Greg Gilley

December 09, 2024

Dealership Rating
Employee Rating

I’m pretty sure if I gave him the opportunity that Luis would have given me the shirt off his back. More

by Pjcarter713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Concordville Subaru responded

Luis is one of the best, and is always all about customer service. We'll relay your feedback to him, we're sure it'll make his day. Thanks for the review and rating!

December 06, 2024

Dealership Rating
Employee Rating

Luis was amazing! ! He answered all my questions and the experience was totally no pressure!! I love my Subaru and would definitely buy from Concordville Subaru again!! More

by myrna622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Tannery, Luis Kaissie

Dec 06, 2024

Concordville Subaru responded

Congratulations on your new-to-you Subaru, Myrna! We're happy that Luis could walk you through the process to a satisfying outcome. Thanks for giving us your business, and you're welcome to come back any time!

July 10, 2024

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Employee Rating

Doug was helpful and kind. He answered every question and if he could not answer the question, he directed me to the correct person/department. I enjoyed working with him. More

by davecca3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2024

Concordville Subaru responded

Hi davecca3, We're grateful for your support! Looking forward to your return. Sincerely, Moe Laraki - General Manager

July 05, 2024

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Employee Rating

They were very friendly and beat everyone else’s price which was most important to me More

by tmer1042
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathalie Larrea, Mary Thompson

Jul 08, 2024

Concordville Subaru responded

Hi tmer1042, We're thrilled to have exceeded your expectations! Come back soon for more exceptional service. Sincerely, Moe Laraki - General Manager

May 23, 2024

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Employee Rating

Amazing car buying experience. Trevor was very professional and pleasant to work with. We will recommend Subaru of Concordville to our friends. More

by oksana1507
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor , Trevor Jones

May 24, 2024

Concordville Subaru responded

Hi oksana1507, We're honored to have earned your trust! Come back soon for more exceptional service. Sincerely, Moe Laraki - General Manager

May 13, 2024

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Employee Rating

Great dealership to work with. Maddy was wonderful and Greg worked the pricing as quoted online! Very happy with our experience! More

by jjapcd54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maddy Davis, Tim Raysor

May 13, 2024

Concordville Subaru responded

Hi jjapcd54, We're honored to have earned your five-star rating! Your satisfaction is our goal. Sincerely, Moe Laraki - General Manager

March 26, 2024

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Employee Rating

Very good experience. Every thing went smoothly. It was one of the best car buying experiences I’ve ever had More

by Ladybuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Raysor, Nathalie Larrea

Mar 27, 2024

Concordville Subaru responded

Hi Ladybuyer, Thank you for your 5-star review. We are delighted to hear our team met your expectations during your buying experience. We hope you enjoy. Take care. Sincerely, Moe Laraki - General Manager

March 20, 2024

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Employee Rating

Nathalie was fantastic to work with. She took her time explaining options and really listened to what we had in mind. Great job! More

by Tschirling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathalie Larrea

Mar 20, 2024

Concordville Subaru responded

Thank you for taking a moment to share your experience at Concordville Subaru! Our team is so glad to hear that you enjoyed your time with Nathalie. We look forward to seeing you again soon. Megan Karwoski Marketing Manager

March 05, 2024

Dealership Rating
Employee Rating

Good service. Andrew was very helpful although I think he needed more knowledge of product I think he is fairly new and this is to be expected More

by brianhouck
Recommend Dealer
Yes
Mar 05, 2024

Concordville Subaru responded

Thank you for sharing your feedback on your experience! We look forward to welcoming you back to Concordville Subaru in the near future. Megan Karwoski Marketing Manager

February 28, 2024

Dealership Rating
Employee Rating

Avoid this dealership! Greg Gilley just sent me a live photo through text where he called me "dumb" - not realizing it was a live photo with audio. The manager Colin More

by iicdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 28, 2024

Concordville Subaru responded

Hello, I want to sincerely apologize to you on behalf of the dealership and the unacceptable behavior that you've experienced. It’s important to us that our customers are more than satisfied and treated well, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. If you're willing, please reach out to me directly at (484) 800-4560 ex. 3032 at your earliest convenience. Thank you, Megan Karwoski Customer Service Advocate | Marketing Manager

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