Graysen Shearer
Graysen Shearer at Certified Benz & Beemer
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Graysen Shearer

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Graysen Shearer

February 21, 2025

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Employee Rating

Incredible experience with this company, especially Graysen. No hassle, Great price, quick answers to your questions, seemless and best of all honest. I would recommend to anyone looking to purchase a More

by skasbar2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 16, 2025

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Employee Rating

Attempted to buy a vehicle from out of state. I reached out online and Grayson was prompt and courteous with all communication. Unfortunately, this dealership is not willing to negotiate pricin More

by doubleoking
Sales Price Transparency
Recommend Dealer
No
Feb 19, 2025

Certified Benz & Beemer responded

Dear doubleoking: Thanks for taking the time to share how well you were treated by Graysen during your vehicle search. Of course, we are disappointed by your comments regarding the remainder of your review. For the last 15 years, Certified Benz & Beemer has been a "best price upfront" store, long before many of the other nationwide used car dealerships such as CarMax, Auto Nation, etc. have been using that model. Studies have shown that more than 95% of the public prefers receiving the dealership's best price upfront in order to avoid the adversarial aspect of negotiating to eventually get the "best" price. CBB is also fully transparent with the fees it charges, including the ones you comment as "junk fees" which are not only posted in each of the vehicles advertised on the internet but in BOLD letters to avoid any misunderstanding. All of that said, we are happy to hear that you were able to obtain the vehicle you were looking for. I welcome the opportunity to discuss our vehicle pricing policy with you if you wish. Sincerely, Jack Schneider, Owner

Feb 19, 2025

doubleoking responded

Put me in that 5% that would like to get a better price I guess. And when your price is listed as "fair" or "high" on Carguru's, I would say that is not a "best price upfront", at least for my budget. As for the added junk fees, I never stated the junk were not transparent, I was told upfront about the $1000 in junk fees and $600 in doc fee. I understand dealer doc fees are pretty much standard these days, but then adding an extra $1000 on top of that is enough to make me look elsewhere. That is nothing against your business or business model. It must be working or you would not be in business. As a middle class car buyer, I prefer to look for better pricing and less fees. Thank you for your reply.

February 15, 2025

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Employee Rating

Grayson Shearer was kind and made the process of buying my new car easy and stress free. More

by Ale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2025

Certified Benz & Beemer responded

Dear Ale: We really appreciate your 5 Star review! Thanks for also sharing how Graysen made your BMW purchase so easy for you. We are grateful for your support and look forward to being there for you in the future.

February 14, 2025

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Grayson was very warming the min I came through the door to pick up paper work for my brothers car . I then decided to trade in my GLC I got 2 years ago for A GWagon as my early push gift 💝 And he mad More

by Ms.Lucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2025

Certified Benz & Beemer responded

Dear Ms. Lucas: Thanks so much for your 5 Star review! We are delighted that Graysen helped make your Mercedes-Benz purchase so easy for you. We really appreciate the opportunity to work with you and look forward to the pleasure of doing so again in the future.

February 13, 2025

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Had a great experience purchasing a car here. Staff was very friendly. Not pushy. Knowledgeable. Supportive. Selection of cars was good. Overall just really pleased with the whole process. Will d More

by kmcginley3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudio Escobedo

Feb 14, 2025

Certified Benz & Beemer responded

Dear kmcginley3: Thanks so much for letting our customers know about your excellent car buying experience working with Graysen and the CBB team. Your kind words and support are greatly appreciated. We also love your recommendation of Graysen and CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

February 13, 2025

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Employee Rating

Great service, very efficient and great selection of vehicles. Recommend this place to anyone. Thank you More

by Dsuaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Certified Benz & Beemer responded

Dear Dsuaz: You are very welcome and thank you for your 5 Star review! We appreciate you sharing your positive feedback as to our great customer service as well as our inventory. We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can have the pleasure of assisting you again in the future.

February 12, 2025

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Graysen His the man to go to Great personality he will fight to give you the car that you like and a very patient man. He won’t push your car just to make sale, He just got me beautiful Mercedes I only ha More

by taylordjib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudio Escobedo

Feb 13, 2025

Certified Benz & Beemer responded

Dear taylorjib: You are very welcome! We could not be more pleased to hear that Graysen was able to help you get the right Mercedes that you were looking for. Your high praise and support are greatly appreciated. We look forward to being there for you in the future.

February 11, 2025

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Employee Rating

We had the pleasure of purchasing a BMW from Certified Benz and Beemer. From the moment Graysen approached us, he was attentive, friendly, and incredibly knowledgeable. He listened to what we were looking More

by Mike.miguel315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudio Escobedo

Feb 11, 2025

Certified Benz & Beemer responded

Dear Mike.miguel315: You are very welcome and thank you so much letting our customers know how well you were treated by Graysen without any pressure. We could not be happier that he made your BMW purchase so comfortable. Thanks for giving Certified Benz & Beemer the opportunity to earn your business. Please let us know when we can have the pleasure of working with you again.

February 11, 2025

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Employee Rating

Graysen was very easy to communicate with and provided excellent information when purchasing my new car. Will definitely work with him again!! More

by inside_stunts_3c
Recommend Dealer
Yes
Feb 11, 2025

Certified Benz & Beemer responded

Dear inside_stunts_3c: We really appreciate your sharing your compliments of Graysen's outstanding customer service. Thanks for your business and we are excited that you intend to return again in the future. We will look forward to providing you another 5 Star experience when you do.

February 10, 2025

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Employee Rating

Professional and courteous. We were not pressured in any way, took the time to help us find the right car for our needs. More

by Markryankatie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2025

Certified Benz & Beemer responded

Dear Markryankatie: We are delighted that we were able to assist you with your you find just the right BMW without any pressure. Your very kind words and support mean so much to us. We look forward to the pleasure of working with you again in the future.

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