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Future Nissan of Roseville

Roseville, CA

4.5
722 Reviews

600 Automall Dr

Roseville, CA

95661

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722 Reviews of Future Nissan of Roseville

February 22, 2025

Trevor Lee helped me and was on top of everything. He kept open communication on everything. He had a rental waiting for me when he knew they were keeping my car. Everything went smoothly. I was h More

by bchavira69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Lee
February 21, 2025

Logan got me in in 30 minutes for a oil change. Super service and great attention. Have serviced "Murray", yes he has a name, since purchasing from Roseville Nissan. That's why he runs like he jus More

by bmseymour57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
February 21, 2025

Jeff was awesome as my service rep. I look forward to a return visit with him More

by Browndon091 I8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff jones
February 21, 2025

Service department is extremely helpful and informative. They made sure I understood everything on the vehicle inspection and advised me on what was most critical to repair. They kept me updated throughout More

by coach.hectord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Atterberry, Frank Shatara
February 21, 2025

I was clearly informed about the services needed and the work was completed quickly and competently More

by Upthisnthat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Lee
February 20, 2025

Awesome customer service. Curtis arranged a ride for me to go home because I had to leave my car at the dealer for inspection. He also asked me if I need a ride back to the de More

by Aurora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Wilde
February 20, 2025

I have owned 5 Nissans and have always had excellent service. Yesterday I dealt with Jeff Jones. I asked him a simple question. He became visibly angry and accused me of blaming him for something, whic More

by joannewebb8360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Jones
Feb 21, 2025 -

Future Nissan of Roseville responded

Hello joannewebb8360, Dear Joanne, Thank you for your continued loyalty to Nissan and for taking the time to share your experience. We sincerely apologize for the interaction you had with Jeff Jones—it is never our intention for any customer to feel uncomfortable or disrespected. Providing excellent service is our top priority, and we take your feedback very seriously. We will be addressing this matter internally to ensure that every customer receives the respectful and professional service they deserve. If you would like to discuss your experience further, please feel free to reach out to our management team at [contact information]. We truly appreciate your business and hope to provide you with a much better experience in the future. Sincerely, Maria - Client Relations/Owner Loyalty Manager Future Nissan of Roseville 916-677-5385

February 19, 2025

My rep was very patient and helpful. I was able to get all the work done in one day. More

by sharonmstout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
February 19, 2025

I always have a great experience here. Today was no exception. Logan was very helpful and kind. More

by MargaretB66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Trapp
February 19, 2025

No one spoke to me the before time I was there. Once I was checked in and sat down people confined to look and walk by. No one asked was I ok, did I need anything. I was there for 2 plus hours More

by jackson.janae88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
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