Govaia Larcher | Page 16

The dealership was very courteous in looking for a new car.I was coming from my 6 th Lincoln and was not sure what I wanted It was a pleasure dealing with John Roscono who was very knowledgeable and ext car.I was coming from my 6 th Lincoln and was not sure what I wanted It was a pleasure dealing with John Roscono who was very knowledgeable and extremely helpful More

by karen0103 Verified Customer Verified Customer

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Promptly handled my service appointment with convenient waiting area. Service man clearly explained what the 5000 mile service included.and answered all questions in a clear manner. waiting area. Service man clearly explained what the 5000 mile service included.and answered all questions in a clear manner. More

by jriley Verified Customer Verified Customer

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Good customer support, transparent process, hassle-free buying process. I am satisfied with the purchase of this 2020 Mercedes-Benz GLB 250. Thanks for all your assistance. buying process. I am satisfied with the purchase of this 2020 Mercedes-Benz GLB 250. Thanks for all your assistance. More

by Joel8920 Verified Customer Verified Customer

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We found Adrian very helpful. He took time to explain things to us. We are very pleased with our experience. Looking forward to my new car. things to us. We are very pleased with our experience. Looking forward to my new car. More

by nohastephanie Verified Customer Verified Customer

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Just purchased my second car from here and once again received great service! I would definitely recommend orange county lexus to anyone looking for a car new or used received great service! I would definitely recommend orange county lexus to anyone looking for a car new or used More

by cw090 Verified Customer Verified Customer

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STAY AWAY FROM THIS DEALER!!!!!!The personnel from the STAY AWAY FROM THIS DEALER!!!!!! The personnel from the sales department to the service department are a bunch crooks. They know how to run a sca STAY AWAY FROM THIS DEALER!!!!!! The personnel from the sales department to the service department are a bunch crooks. They know how to run a scam to lure people into buying their crap used cars and when you complain 3 days after your purchase, their answer is " oh well you bought it you own it" and then have the xxxxx to low ball you on a trade in of the car you just bought from them. They got me so good, that I paid $45,000 for a used piece of xxxx 2018 GX 460 that should have been certified and the car have problems out of the gate. I took it to the service dept and they did not fix it even though they admitted to missing the NYS inspection, the alignment and wheel balancing. The car came out with the same problems minus the state inspection. I had to go through major aggravation with the stupid salesman and his managers to end up losing over $7,000 on my traded vehicle that I had just purchased from them a week ago. To avoid losing more I had to buy a new car from them which I ended up buying even though it was not the model I originally wanted. I ended up with a 2021 GX 460 base with premium package with bucket seat, losing two passengers of my original 8 passenger vehicle's plan for $62,000. In the end they got me for more than I should have had paid for. The Kia Telluride, Honda Pilot or Hyundai Palisade would have been a better buy and more satisfying purchase. I totally regret the day I stepped into that dealer. I am very disappointed with the car. I beg you please if get to read this review, take it very seriously or you will regret it. STAY AWAY FROM THIS DEALER!!!!! More

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Our salesman Adrian was fantastic! He took his time, explained all of the features of each car we test drove. The finance manager was also excellent. Everyone we dealt with including the guys who preppe explained all of the features of each car we test drove. The finance manager was also excellent. Everyone we dealt with including the guys who prepped the car for delivery were polite and professional. We are very happy with our purchase. More

by Kevin & Jessi Verified Customer Verified Customer

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I had a great time with this dealership. Daniel was very helpful and explained everything in a step-by-step manner. He has a great way of making a normally overwhelming purchase seem very calm and easy. helpful and explained everything in a step-by-step manner. He has a great way of making a normally overwhelming purchase seem very calm and easy. More

by shrave Verified Customer Verified Customer

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A great place...friendly environment. Terrel was professional, knowledgable and patient as I decided between three different models!! Mgmt never came out of the office so I can't comment on them alt professional, knowledgable and patient as I decided between three different models!! Mgmt never came out of the office so I can't comment on them although we negotiated a good deal. All the salesmen were friendly. Didn't see any woman, other than at reception....but see on your list below you do have a woman on your sales force. Good! More

by janryan17 Verified Customer Verified Customer

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Amazing experience! Alfred was so wonderful and positive through my entire visit at the dealership… I have my dream car! I couldn’t be happier. through my entire visit at the dealership… I have my dream car! I couldn’t be happier. More

by Kristie Verified Customer Verified Customer

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