Giovanni Dichiara

tanaciaj responded

Firstly, I would like to express my gratitude to God and then to Mr. Lloyd Facen, an exceptional salesman at Sam Pack’s Five Star Chevrolet in Carrollton, Texas, for assisting my son in purchasing his first car. Lloyd made the process remarkably easy and straightforward. Despite our arrival 30 minutes before closing time, he was patient and gave us his full attention. He did not attempt to take advantage of my son due to his age or inexperience. Instead, Lloyd presented various options and secured the best possible deal. My mother and I traveled from Louisiana to assist my son with understanding the paperwork and ensuring that he received the car he desired. Ja’Kobe is a diligent young man who had carefully saved his money for this purchase, and he wisely sought assistance. Lloyd worked within the down payment and financing that suited my son's budget without requesting excessive personal information, unlike some other dealerships. The team at Sam Pack’s Five Star Chevrolet provided us with a warm welcome. Despite our arrival just before closing on a Saturday evening, the process could not be completed until the following Monday. As we were from out of town, we extended our stay by one night. My mother humorously suggested that the dealership should cover our hotel and car rental expenses, to which the Finance Manager, Gio responded, "Just bring the receipts." This level of customer service exemplified the exceptional treatment we received. In conclusion, for an outstanding car-buying experience, I highly recommend visiting Sam Pack’s Five Star Chevrolet and consulting with Mr. Lloyd Facen. They truly deliver a family-like atmosphere.

Five Star Chevrolet responded

Congraulations, Skippo, on your new vehicle! Thank you for recognizing so many Five Star Chevrolet team members. We welcome the chance to share our vehicle knowledge. Reach us at 972-389-6700 to let us know how we can help you enjoy your ride. Thanks again, Alan Brown, General Manager

Five Star Chevrolet responded

Congratulations, Shelly! Thank you for taking the time to share your experience. We're thrilled to hear that Lloyd and your sales team provided exceptional service and made your car buying journey positive at Five Star Chevrolet. Your satisfaction is our top priority, and we're committed to delivering outstanding customer experiences.Reach us at 972-389-6700 with questions about your new car any time. Best regards, Alan Brown, General Manager

Bettyjean.caras responded

Thank you for helping me in finding me the perfect car

Five Star Chevrolet responded

Congratulations, Chuck, on your vehicle from Five Star Chevrolet! Giovanni and our staff remain available at 972-389-6700 for technical and care questions. We want to make this your best driving experience. Thank you for choosing our dealership. Take care, Alan Brown, General Manager

Five Star Chevrolet responded

RHernand3z, We are so focused on helping you enjoy your new vehicle from Five Star Chevrolet! Thank you for shopping with us and please stay in touch at 972-389-6700. Let us know when you need our technical or care advice. Congratulations! Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Sophia, Thank you so much for shopping at Five Star Chevrolet and for endorsing our dealership. We are excited to have your family on our list of friends. Lloyd and your sales team welcome your new vehicle questions at 972-389-6700. Helping you and your family enjoy a comfortable ride is our focus. Congratulations! Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Congratulations, Beerogre, on your new vehicle. We appreciate your endorsement of Five Star Chevrolet and our staff. Should you need our automotive advice, call 972-389-6700. We are here for you! Thank you, Alan Brown, General Manager