Gino Evans

I requested the manager of service to give me a call to discuss my invoice. I have not rec’d a return call as of this moment. discuss my invoice. I have not rec’d a return call as of this moment. More

by jamnjazzn Verified Customer Verified Customer

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Roland was able to take care of both recalls on the same day! I was given a rental at no charge for my convivence. I was very satisfied with my entire experience and would recommend Southern Nissan Chesapea day! I was given a rental at no charge for my convivence. I was very satisfied with my entire experience and would recommend Southern Nissan Chesapeake for any vehicle servicing. Thanks to OLM, Gino Evans and Service Manager, Jay, for following up with me on this issue. More

by MACDOTO Verified Customer Verified Customer

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Southern Nissan Chesapeak has the best server I know of. The serve reps were very experienced in their occupation s. Thank you for caring about my Nissan marada. And myself. The serve reps were very experienced in their occupation s. Thank you for caring about my Nissan marada. And myself. More

by BSTRICE3 Verified Customer Verified Customer

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I realized that each organization runs it's company differently from another's and bending a little on both parties may be necessary in order to come to a consensus or common ground. differently from another's and bending a little on both parties may be necessary in order to come to a consensus or common ground. More

by aswilson1228 Verified Customer Verified Customer

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Southern Nissan is first class second to none the best of the best especially the service department Katie and Joe Hoffman the mechanics I couldn’t be happier that’s why I spent $65,000 last year to buy and the best especially the service department Katie and Joe Hoffman the mechanics I couldn’t be happier that’s why I spent $65,000 last year to buy and Nissan pathfinder platinum which I love More

by Berthebb1957 Verified Customer Verified Customer

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I have had so many problems with the Nissan of Chesapeake. They charged my contract for the LoJack, and its not working. I have went on the weekend and I was told that it will work in 48 hours. T Chesapeake. They charged my contract for the LoJack, and its not working. I have went on the weekend and I was told that it will work in 48 hours. Then I was told it will take 60 days. 60 days has passed. They put a new Lojack in my car, and it's still not working. I was charged for this feature in my contract. I was told that Nissan of Chesapeake, David or Jay would follow up with me. I have constantly called and no one is responding. I even reached out to a manager Gino, and no one is communicating about this manner. I truly regret dealing with this dealership. I purchased a jeep from them in December, and it had a busted hose, and bad sensors. I had it for one week and it was in the shop for over a week. After constantly having problems they allowed me to trade it for this 2022 Rogue. The keys needed batteries, it had a knick in the windshield and the car died on me and they had to tow it and they had to replace the battery. I truly hate that I purchased anything from this place. This is the worst experience I have ever encountered in over 18 years. They are not communicating and they are ignoring my calls. I'm utterly frustrated with Nissan of Chesapeake. More

by sheba_jessie Verified Customer Verified Customer

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It was great to have Roland update me on the hour. But it is important for the films showing the process of why the car did not make inspection. It was like I was there, viewing it myself. But it is important for the films showing the process of why the car did not make inspection. It was like I was there, viewing it myself. More

by GCAPILLI Verified Customer Verified Customer

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Jazymn and the staff were awesome. I got a great deal on a brand new 2025 Altima and they were the only dealership that had black rims! I got a great deal on a brand new 2025 Altima and they were the only dealership that had black rims! More

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Some of the workers need to be a little friendlier after the money has been exchanged the money has been exchanged More

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U all were very respectful and the manager in explained. everything. He is a down to earth person. everything. He is a down to earth person. More

by wandabowers Verified Customer Verified Customer

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