Gildardo Esquivel

Kain was very helpful, kind, and knowledgeable throughout the entire process. He was not pushy at all, and I would highly recommend him! the entire process. He was not pushy at all, and I would highly recommend him! More

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Our experience at RD Kia Waukesha was amazing! We leased a new Sportage for our daughter. We had been to several other dealers and were so glad we walked into Russ Darrow. We were immediately me We leased a new Sportage for our daughter. We had been to several other dealers and were so glad we walked into Russ Darrow. We were immediately met by Kain who quickly set us up with information about what Sportages were on the lot. When they didn’t have the color we wanted he involved his manager, Gil, who was able to find one right away from another dealership. We got the leasing worked out painlessly. Kain and Gil went out of their way to ensure we had the best affordable deal we could get. Shannon did our financing and she was fast and very informative. Overall we were incredibly impressed with Kain who made the entire process fun and an enjoyable experience. More

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The people were all very friendly and seemed genuine. While I realize that's their job, they were very personable and took the time I needed to make a decision. Marcus and his trainee were patient and ki While I realize that's their job, they were very personable and took the time I needed to make a decision. Marcus and his trainee were patient and kind overall. Marcus was a good person to train the new employee and took the time to teach him customer relations which was important to me. More

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I had a great experience! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! More

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I recently purchased a 2024 Kia Sportage from the Kia dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally greeted us with a warm smile and a friendly demeanor. He took the time to understand our needs and preferences, making us feel valued and heard. His knowledge about the Kia Sportage was impressive, and he patiently answered all of our questions, ensuring we were well-informed about our decision. Wally's exceptional customer service made the entire buying process smooth and enjoyable. He was attentive, professional, and genuinely cared about finding the right vehicle for us. Even after the purchase, he followed up to make sure we were happy with our new car. If you're in the market for a new vehicle, I highly recommend visiting the Kia dealership and asking for Wally. His dedication to excellent service and customer satisfaction truly sets him apart. We love our new Kia Sportage and are grateful for the fantastic experience! More

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They were fairly helpful. And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And a vehicle inspection was not done even though the sticker and salesman assured us it was. Had to bring car back the next day for service that took hours. Not a good experience More

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Katie was great to work with. She knew the answers to my questions and helped me with my decision. She worked diligently to get my deal done quickly. Pleasure working with her. She knew the answers to my questions and helped me with my decision. She worked diligently to get my deal done quickly. Pleasure working with her. More

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When I walked in the door I was not met with some greasy car sales person. In fact just the opposite if you are looking for a kind friendly face look no further than Anna! She was so nice and helped me thro car sales person. In fact just the opposite if you are looking for a kind friendly face look no further than Anna! She was so nice and helped me through every step of the way. Anna was knowledgeable on the vehicles and was not pushy and anything she’s didn’t know she was quick to learn! I have been to many different dealerships and this one is top notch! Very friendly and willing to work with my wife and I. If you are looking to lease or buy a car I would highly recommend Russ Darrow Kia of Waukesha! They are not pushy or “sales oriented” they helped my wife stay within our budget and made the process simple and easy. Gil was super friendly and answered my questions. He then reached out to me personally the next day and made sure the vehicle was running smoothly and made sure I was still a “happy customer”. A huge thank you to Gil, Anna and everyone else that helped us! I will definitely be back! More

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