Gil Otero | Page 18

I won't buy a car anywhere else again. The service was amazing, Sean helped me pick out the perfect car for me and Gil was amazing with helping me get the best deal and financing I could. I The service was amazing, Sean helped me pick out the perfect car for me and Gil was amazing with helping me get the best deal and financing I could. I wouldn't go anywhere else for a car and hope to stay in a Mercedes for life. Everyone at the dealership was friendly and accommodating to the point I don't want to deal with anyone else. Sean deserves an A+ for helping me get the car I wanted and never tried to push me. I've had multiple car buying experiences in the past and this was by far the best. If you're looking for an amazing car and not getting played with this is definitely the dealership for you. I also dealt with Phi on service with my previous car and he was always attentive and helped me out immensely. More

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Excellent customer service I live less than 5 miles from a Mercedes Dealeraship and choose to take the additional 26 mile drive to Lynnefield because of Al's excellent Customer I live less than 5 miles from a Mercedes Dealeraship and choose to take the additional 26 mile drive to Lynnefield because of Al's excellent Customer Service and his teams dedication to take care of my 2011 Mercedes GL. I take pride in my cars and appreciate his attention to detail when I ask for certain things to be done. Flagship, thank you, thank you Al and never change how you do business and treat your customers. More

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Best experience ever Julia and Paige are the best. They made the whole buying experience enjoyable which is a rarity at a car dealership. They made my wife feel like a pri Julia and Paige are the best. They made the whole buying experience enjoyable which is a rarity at a car dealership. They made my wife feel like a princess and went above and beyond what was needed to sell a car. More

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Easy buying experience, helpful staff Trish was very helpful with my purchase, and made the experience _easy_. This was my first time purchasing a car for myself, and it was made so simple Trish was very helpful with my purchase, and made the experience _easy_. This was my first time purchasing a car for myself, and it was made so simple that I felt like I'd missed something. She made sure that my vehicle was in tip-top shape before I took it home, which I really appreciated - it looks and drives like a dream! Best of all, she was very communicative without being pressuring. I felt comfortable working with her, and would certainly do business with her again in the future. Thanks, Trish! More

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Outstanding Sales Experience I have purchased many cars from Herb Chamber Flagship Mercedes and over the past several years exclusively worked with Julia Papagno who has been fant I have purchased many cars from Herb Chamber Flagship Mercedes and over the past several years exclusively worked with Julia Papagno who has been fantastic in all aspects of the sales process. Her new assistant Paige is a great addition to the team and I will continue to be loyal to Flapship and the Herb Chambers group because of my experience with Julia, Paige and the dealer ship team. I recommend them to all I speak with about purchasing a car. More

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Amazing Experience We have bought many vehicles at this dealership and would highly recommend them. Our outstanding and always very helpful salesperson would be Joe Daro We have bought many vehicles at this dealership and would highly recommend them. Our outstanding and always very helpful salesperson would be Joe Daroie! With him, you can't go wrong! More

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Recent Purchase I recently purchased a 2016 C300, my husband purchased a 2016 GLC and my daughter had previously purchased a 2011 C300 from Flagship Motorcars of Lynn I recently purchased a 2016 C300, my husband purchased a 2016 GLC and my daughter had previously purchased a 2011 C300 from Flagship Motorcars of Lynnfield. Working with both Julialisa Papagno our Salesperson and Paige Babcock, our Product concierge made the purchases of our vehicles a pleasant experience. Julialisa’s professionalism and knowledge allowed her to design a deal that met both our product and budgetary needs. Paige’s knowledge and patience was outstanding when reviewing the “workings” of the vehicle. I left the dealership satisfied and appreciated their excellent service. There is no doubt we will be returning for future purchases. More

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Sets the standard for luxury car buying experience This was my 3rd Mercedes Benz purchase from Flagship Motorcars of Lynnfield in the last 8 years. My most recent, seamless from start to finish, experi This was my 3rd Mercedes Benz purchase from Flagship Motorcars of Lynnfield in the last 8 years. My most recent, seamless from start to finish, experience was undeniably the best due to my salesman Frank Borriello's understanding and execution of excellent customer service. His dedication and passion for helping me far exceeded my expectations. Frank rendered the most impeccable customer service. He handled everything with efficiency, professionalism, respect and honesty. I expressed to frank during our first conversation months before my lease end of my budget, needs and concerns for my next vehicle. He never stopped working so diligently to meet all of them.I was always informed when there was dealer or manufacturer incentives available to me; had I wanted to get out of my lease earlier. Frank didn't just sell me a car but found the best one to fit my needs. He made me feel so comfortable that I signed papers on a car I hadn't even seen. The day of my last lease end, I brought my old car back and walked out with a brand new 2016 E350 in one hour. I never felt pressured at any point in the process. Flagship motorcars of Lynnfield defines and sets the standard of what a luxury car dealership should be. Starting with Frank to Derek the sales manager (who got me the best price ever) and Darnell who drew up all the paper work and had my car registered and insured for me all in less than one hour; I could not have possibly had a smoother sales experience. A Five Star dealer with five star sales and service. Thank you to this amazing team. You have sealed the deal on a lifetime customer. For anyone who is in the market to buy or lease a Mercedes Benz, I recommend you ask for Frank B; He will change any negative thoughts or feelings you may have had about car shopping and buying. More

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My 4th Mercedes from Flagship I just picked up my new Mercedes SUV., a GLE300d. The car is absolutely beautiful as I would expect from Mercedes. The dealer service was absolutely w I just picked up my new Mercedes SUV., a GLE300d. The car is absolutely beautiful as I would expect from Mercedes. The dealer service was absolutely wonderful as I would expect from Flagship! The sales team (Julialisa and Paige) and finance manager (Gil) made my purchase smooth as silk. The price was great, the attention was refreshing and the overall experience wonderful. Like I said above this is my forth purchase from this dealership and each time the service gets better and better. I also am impressed with the service department as I have had all my MBs serviced here. More

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Amazing Customer Service! Everyone at this dealership is so friendly! Tons and tons of customer 1:1 attention. I highly recommend this dealership. The roses they gave me for Everyone at this dealership is so friendly! Tons and tons of customer 1:1 attention. I highly recommend this dealership. The roses they gave me for my very first Mercedes was so sweet! More

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