Gihan Gutierrez
Gihan Gutierrez at Precision Honda

Gihan Gutierrez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.6
101 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

4.6

101 Reviews

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101 Reviews of Gihan Gutierrez

October 04, 2025

Dealership Rating
Employee Rating

Wonderful place to do service and business with. I’m always satisfied every time I take my car in. More

by jcamberos84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Precision Honda responded

jcamberos84, Thank you for taking the time and leaving us a review. We're thrilled to hear that Juan and our team made such a positive impression. Treating our customers like family, being respectful of your time, and delivering courteous, professional service is exactly what we strive for every day. Your feedback means a lot to us, and we’re grateful for the opportunity to earn your trust.-Dennis Alejo GSM

October 02, 2025

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Employee Rating

Outstanding service great place to do business thank you for the hard work no complaints just great work More

by luis Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Precision Honda responded

luis Miranda, Thank you for taking the time and leaving us a review ! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide outstanding service, and it’s wonderful to know that it’s making a difference. We look forward to continuing to serve you in the future! -Dennis Alejo GSM

October 02, 2025

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Staff was very welcoming. Gihan was very polite and knowledgeable of the services. I will be going back and getting my car serviced at this location. More

by zarate_ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Precision Honda responded

zarate_ruth, thank you for taking the time and leaving us a review ! We're thrilled to hear that you felt welcomed and well taken care of. Gihan will be especially happy to know that his professionalism and knowledge made a great impression.-Dennis Alejo GSM

October 02, 2025

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This dealership provided good customer service. The staff especially Najima was really helpful and courteous. More

by atran0325
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Precision Honda responded

atran0325, We’re delighted to hear that Najima and the team provided you with helpful and courteous service. Your satisfaction is very important to us, and we appreciate you choosing our dealership. We look forward to serving you again!-Dennis Alejo GSM

October 02, 2025

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Gihan was very helpful in providing all the necessary details and answering my questions. The staff within the waiting are were also very attentive. More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Precision Honda responded

noemail23, We’re glad to hear that Gihan was helpful and that our staff in the waiting area made you feel well taken care of. We strive to provide attentive and thorough service, and your comments mean a lot to us. We look forward to assisting you again in the future!-Dennis Alejo GSM

October 02, 2025

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Great service. Beautiful new facilities and personnel. the paperless documentation and link was easy to follow. More

by jltienda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Precision Honda responded

jltienda1,Thank you for taking the time and leaving us a review! We’re excited that you enjoyed our new facilities and found our team helpful. It’s great to hear the paperless process was easy to follow, we’re always striving to make things as convenient as possible for our customers. We appreciate your feedback and look forward to seeing you again! -Dennis Alejo GSM

October 01, 2025

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Employee Rating

Representative wouldn't take my coupon due to not presenting at the beginning but there was no communication in the morning of how much will the oil change be all he asked was for my name and phone n More

by NONE25
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Recommend Dealer
No

October 01, 2025

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Great straight to the point and efficient. Really good walked me through the whole experience on the new policy and updated format. More

by joshua161999
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

Oct 01, 2025

Precision Honda responded

joshua161999, thank you for taking the time and leaving us a reviews ! We're glad the process was clear and efficient, and that our team was able to walk you through the new policy and updates.-Dennis Alejo GSM

September 30, 2025

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Employee Rating

Gihan did not provide good customer service. I had requested for tire rotation and due to the fact that they didn’t have the tire lock, that service was not done . I was waiting in the lobby, ye More

by Hph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Precision Honda responded

Hph, We truly value every customer who walks through our doors and appreciate your continued trust in our dealership. Providing a smooth and communicative experience is always our goal, and your comments help us continue striving for excellence in every interaction.-Dennis Alejo GSM

September 29, 2025

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Employee Rating

Great customer service. Beautiful new building. Disappointed there was no car wash at the end of the service. More

by Ramses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Precision Honda responded

Ramses, Thank you for your kind words about our customer service and new facility we’re glad you had a positive overall experience.-Dennis Alejo GSM

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