Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
361 Reviews

Dealership Experience

32 yrs, 5 mos

Industry Experience

32 yrs, 5 mos

Specialties & Trainings

parts and service

4.9

361 Reviews

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361 Reviews of Guillermo Hernandez

August 20, 2026

Dealership Rating
Employee Rating

Always great Service! This is our preferred dealership. The Service staff is very professional and knowledgeable, they have excellent customer service. More

by anarbrown6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franky Asquerra

Aug 21, 2026

Precision Honda responded

anarbrown6, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that our Service team consistently provides the professional, knowledgeable, and excellent customer service you expect. We truly appreciate you choosing us as your preferred dealership and look forward to serving you again!-Dennis Alejo GSM

August 19, 2026

Dealership Rating
Employee Rating

Kindness, professional, trustworthy, on time I believe that Steven is a great asset to Honda. I am thankful for his kindness. More

by Gurrola. Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

Aug 19, 2026

Precision Honda responded

Gurrola. Patty, thank you for choosing Precision Honda and sharing your experience ! We truly appreciate you recognizing Steven’s kindness, professionalism, and commitment to being trustworthy and on time. He is a valued member of our Honda team, and we’re grateful to have him as part of our organization. We’ll be sure to share your wonderful feedback with him!-Dennis Alejo GSM

August 14, 2026

Dealership Rating
Employee Rating

Excellent service and great customer care. I was helped promptly and was kept updated about my vehicle status More

by claudiabarraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Cabrera

Aug 14, 2026

Precision Honda responded

claudiabarraza, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear you received excellent service and great customer care. Keeping our customers informed throughout the service process is very important to us, and we’re happy we could provide a prompt and positive experience. We truly appreciate your business and look forward to serving you again!-Dennis Alejo GSM

August 12, 2026

Dealership Rating
Employee Rating

Easy quick and helpful He was very helpful made the app easy and very informative and I def recommend him as an advisor More

by susancabrera9
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 12, 2026

Precision Honda responded

susancabrera9, Thank you for choosing Precision Honda and sharing your experience! We’re so glad to hear that he made the process easy, quick, and informative. Providing helpful, knowledgeable service is what we strive for every day. We truly appreciate your recommendation and look forward to assisting you again!-Dennis Alejo GSM

August 10, 2026

Dealership Rating
Employee Rating

Guillermo was on top of things and kept me updated during the repair process. He provided great service as always. More

by jimmy.c
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 10, 2026

Precision Honda responded

jimmy.c, Thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear that Guillermo kept you informed throughout the repair process and provided the great service you’ve come to expect. We truly appreciate your continued trust and support, and we’ll be sure to share your feedback with Guillermo!-Dennis Alejo GSM

August 06, 2026

Dealership Rating
Employee Rating

I am always completely satisfied with my service advisor. Guillermo he goes above and beyond gives me the timeframe when my car will be ready and is always on time. More

by cynthiacavazos3
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 07, 2026

Precision Honda responded

cynthiacavazos3, Thank you for choosing Precision Honda and sharing your experience! We're delighted to hear that Guillermo consistently provides you with outstanding service. Keeping our customers informed and delivering on our promised timeframes are top priorities, and we're glad Guillermo continues to exceed your expectations. We'll be sure to share your kind words with him. We truly appreciate your trust and look forward to providing you with the same exceptional experience at your next visit!-Dennis Alejo GSM

August 03, 2026

Dealership Rating
Employee Rating

Buen servicio y el personal muy atentos Buen service en el departamento de sevico y en el de partes,son muy atentos y amables More

by terapiel07
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 04, 2026

Precision Honda responded

terapiel07, Muchas gracias por dejar un comentario y compartir su experencia! Nos da mucho gusto saber que recibió un buen servicio y que nuestro personal en los departamentos de Servicio y Partes fue atento y amable. Sus comentarios significan mucho para nuestro equipo y nos motivan a seguir brindando la mejor atención posible a cada cliente. Agradecemos su confianza en Downey Honda y esperamos tener el placer de atenderle nuevamente en el futuro.-Dennis Alejo GSM

August 03, 2026

Dealership Rating
Employee Rating

I was checked in, got my service done went home, didn't take too long. Happy More

by emmadeleon4195
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 03, 2026

Precision Honda responded

emmadeleon4195, thank you for choosing Precision Honda and sharing your experience ! We're happy to hear your service visit was quick, efficient, and hassle-free. It's great to know everything went smoothly from check-in to completion. We truly appreciate your business and look forward to taking care of your vehicle again in the future!-Dennis Alejo GSM

August 02, 2026

Dealership Rating
Employee Rating

Friend kind and car is always ready on time I am always satisfied when I take my Honda into get service. My sales representative Guillermo always goes above and beyond. All staff is very friendly nice and More

by cynthiacavazos3
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 03, 2026

Precision Honda responded

cynthiacavazos3, Thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that you've consistently had such positive experiences with our service team. It's wonderful to know your vehicle is always ready on time and that Guillermo continues to go above and beyond to provide exceptional care. We'll be sure to share your kind words with him and the rest of our team. We truly appreciate your loyalty and recommendation, and we look forward to taking care of your Honda for many years to come!-Dennis Alejo GSM

July 29, 2026

Dealership Rating
Employee Rating

Gmo is nice service advisor and long time i have four honda modal I service good More

by Deveshdesai10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Precision Honda responded

Deveshdesai10, Thank you for choosing Precision Honda and sharing your experience! Thank you for your 5 star review. Providing excellent service is our top priority, and we are glad Guillermo delivered a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

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