Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
417 Reviews

Dealership Experience

32 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

Specialties & Trainings

parts and service

4.9

417 Reviews

Write a Review

417 Reviews of Guillermo Hernandez

October 19, 2026

Dealership Rating
Employee Rating

Professional, Kind and Understanding All my repairs are done so I never have to return for the same problem! That's a GREAT feeling for me! More

by N/A
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Oct 19, 2026

Precision Honda responded

N/A, thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that our team has provided professional, kind, and understanding service. Knowing that your repairs are completed correctly and giving you peace of mind is exactly what we strive for. We truly appreciate your trust in our team and look forward to continuing to provide you with excellent service!-Dennis Alejo GSM

October 19, 2026

Dealership Rating
Employee Rating

Always concerned about my concerns. I feel they're very honest and always do GREAT work! More

by N/A
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Oct 19, 2026

Precision Honda responded

N/A, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that our team consistently addresses your concerns and provides honest, high-quality service. Your confidence in our team means a lot to us, and we’ll continue striving to deliver the excellent service you deserve. We look forward to seeing you again!-Dennis Alejo GSM

October 19, 2026

Dealership Rating
Employee Rating

It was very pleasant. Trying to make an appointment online was glitchy so I went in person, but things were done on time and any updates were clearly communicated. More

by mrron9
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Oct 19, 2026

Precision Honda responded

mrron9, thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear that your visit was pleasant, your service was completed on time, and our team kept you informed throughout the process. We apologize for the difficulty you experienced with our online appointment system and appreciate you bringing it to our attention. Your feedback helps us improve, and we look forward to providing you with another excellent experience in the future!-Dennis Alejo GSM

October 19, 2026

Dealership Rating
Employee Rating

Anthony is a great asset especially giving me a great experience.Definitely will come back. More

by DALEJO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran, Franky Asquerra

Oct 19, 2026

Precision Honda responded

DALEJO2, thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that Anthony provided you with such a great experience. We’re proud to have him on our team and will be sure to share your feedback with him. We truly appreciate your support and look forward to welcoming you back to Honda of Downey. Thank you for choosing us!-Dennis Alejo GSM

October 18, 2026

Dealership Rating
Employee Rating

Slow unorganized when it came time to pick up my car Slow unorganized Slow unorganized More

by jarell2894
Recommend Dealer
No

Other Employees Tagged: Guillermo Hernandez

October 15, 2026

Dealership Rating
Employee Rating

Very courteous and friendly staff Wait time wasn't that long Snacks and drinks was available while I waited More

by Gjones7894
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Oct 16, 2026

Precision Honda responded

Gjones789, Thank you for choosing Precision Honda and sharing your experience! We’re glad you had a pleasant experience with our friendly and courteous staff. We know your time is valuable, and we’re happy to hear that your wait was comfortable and that you enjoyed the refreshments while you waited. We appreciate your business and look forward to serving you again!-Dennis Alejo GSM

October 14, 2026

Dealership Rating
Employee Rating

Great! ! The services was great Guillermo was awesome, and very professional. The dealership was very clean and everyone was friendly. More

by Patricia
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Oct 14, 2026

Precision Honda responded

Patricia, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that you had a great experience with us. Guillermo will be happy to know that his professionalism and excellent service made a positive impression. We also appreciate your kind words about our clean dealership and friendly team. Thank you for choosing us, and we look forward to serving you again!-Dennis Alejo GSM

October 12, 2026

Dealership Rating
Employee Rating

Great experience, came I got attended to quickly, got notified promptly about my vehicle being done, and all with a great attitude from Guillermo More

by crzygts
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Oct 12, 2026

Precision Honda responded

crzygts, Thank you for choosing Precision Honda and sharing your experience !We’re glad to hear Guillermo provided you with prompt, friendly service from start to finish. We know your time is valuable, and we’re happy that you were attended to quickly and kept informed about your vehicle’s progress. We’ll be sure to share your kind words with Guillermo. Thank you for choosing Precision Honda, and we look forward to seeing you again!-Dennis Alejo GSM

October 12, 2026

Dealership Rating
Employee Rating

Good service overall. Guillermo was nice and attentive. Appreciated not having to wait more than 5 minutes to be attended. Thank you. More

by bnrsgrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Precision Honda responded

bnrsgrs, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear Guillermo provided friendly and attentive service and that you were assisted promptly upon arrival. We value your time and strive to make every visit as smooth and efficient as possible. We appreciate your business and look forward to seeing you again at Precision Honda!-Dennis Alejo GSM

October 12, 2026

Dealership Rating
Employee Rating

Great employees very honest employees and small staff is great have a wonderful day thanks More

by segurajuancarlos36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Precision Honda responded

segurajuancarlos36, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that our team made a positive impression with their honesty and excellent customer service. We take pride in treating our customers with care and making every visit a great experience. We truly appreciate your support and hope you have a wonderful day as well! We look forward to seeing you again at Precision Honda.-Dennis Alejo GSM

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