Gerardo Munoz | Page 3

Gerardo was amazing and deserves a huge bonus. Without his professionalism and willingness to get me the deal i needed i most likely would not have bought the truck from Van Chevrolet. Gerardo def Without his professionalism and willingness to get me the deal i needed i most likely would not have bought the truck from Van Chevrolet. Gerardo definitely goes above and beyond to take care of his customers! More

by Scott.haack Verified Customer Verified Customer

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Very helpful and respected people. But we just purchase a GMC Yukon that it's worth more than 70k. They promised us that they were going to fix cracked windshield and fix a sliced tir But we just purchase a GMC Yukon that it's worth more than 70k. They promised us that they were going to fix cracked windshield and fix a sliced tire. We purchase a GMC the 28th of November and it's the 15th of December and we haven't heard anything back or they haven't answered our Phone calls. I HOPE THIS GETS FIXED ASAP. More

by CHRISTIAN JESUS SALAZAR Verified Customer Verified Customer

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Great service and communication. We are out of state and this dealership made purchasing easy! We are out of state and this dealership made purchasing easy! More

by REBECCASHEP21 Verified Customer Verified Customer

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Awesome person, really nice guy and funny! ! We’ll definitely come back in the future to by another vehicle from him!! ! We’ll definitely come back in the future to by another vehicle from him!! More

by Dwatson Verified Customer Verified Customer

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Everyone made the process seamless. The entire team was very helpful. I love my car. Thank you! The entire team was very helpful. I love my car. Thank you! More

by Emilyoungberg Verified Customer Verified Customer

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A good guy very helpful and answered all of my questions, very good seller would go back to him. very good seller would go back to him. More

by SELENE_SOSA26 Verified Customer Verified Customer

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Gerardo nos ayudó en la compra de nuestros dos vehículos en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas en septiembre y quedamos muy satisfechos con el trato que nos dio y nos resolvió todas nuestras dudas More

by Marioarmandoperez1980 Verified Customer Verified Customer

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I brought my 2019 Ford Ranger in due to persistent harsh shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have MPP extended protection. The service record shows the engine and transmission mounts were replaced, which I appreciate, but my original shifting concern still remains. What was confusing is that I was told no metal debris or internal transmission issues were found, yet the invoice clearly states: “Transmission pan was not dropped for diagnosis.” Without dropping the pan or inspecting the filter, I don’t understand how the internal condition of the transmission could be confidently evaluated. I also had difficulty getting the vehicle re-checked. Initially, I was told I would need to leave the vehicle for three days with no loaner, which made it nearly impossible to move forward. I ended up having to request management involvement just to get clarity and a path forward. Once I escalated, I was eventually able to get scheduled, and communication improved. However, the main transmission shifting concern still needs to be properly diagnosed, not just assumed to be normal or maintenance-related. I’m simply asking for: • A complete, documented transmission inspection, including dropping the pan and examining the filter. • Transparent communication. • A reasonable solution path under the MPP coverage I purchased. I hope this review encourages a clearer and more thorough diagnostic approach going forward. More

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I’m really pleased with my experience at GMC. It was really clean , they had really respectful employees. It was really clean , they had really respectful employees. More

by MLUZ4142 Verified Customer Verified Customer

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I’ve purchased several cars from Van Chevrolet and will continue to keep coming back for any new cars I desire continue to keep coming back for any new cars I desire More

by Sreder Verified Customer Verified Customer

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