Gerald Johnson
Gerald Johnson at Russ Darrow Honda
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Gerald Johnson

FI

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Gerald Johnson

April 08, 2025

Dealership Rating
Employee Rating

The dealership experience was great, and the sales consultant that was assisting me was very helpful; which made the experience much better for me. More

by KAMAR MOHAMED
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dwight McDonald

Apr 08, 2025

Russ Darrow Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

March 30, 2025

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I was REALLY nervous about the car dealing process. Because health issues, stress affects my balance when walking. Derrick gave me an arm to help me out! When I picked up My new car, my balance got so More

by BENSON.K0676
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor

Mar 30, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 29, 2025

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Daryl was accommodating and extremely attentive. He ensured that I was informed of my options and was amenable when I changed my mind. More

by WAGONERL
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Robinson

Mar 29, 2025

Russ Darrow Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Honda are glad to have you as a customer. George Matthews george.matthews@russdarrow.com

March 23, 2025

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I have no problems with the personnel. I am disappointed with the key fob needing a new battery and that my car’s gas tank was almost on empty on pickup. That being said, everyone was very More

by msquiltingrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Daryl Robinson , Daryl Robinson

Mar 25, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

March 21, 2025

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I like the service they provide, they should add more shuttle drivers someone the wait is pretty long. More

by 211STILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Russ Darrow Honda responded

Thank you so much for your review! We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. George Matthews george.matthews@russdarrow.com

March 15, 2025

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Employee Rating

Sumya excelled as our sales representative, delivering outstanding service throughout the process. She proactively communicated updates via text whenever plans shifted, ensuring we stayed informed. Despit More

by KOLLINVANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Tuler , Sumya Stoflet

Mar 15, 2025

Russ Darrow Honda responded

Thank you for your review and kind words for Sumya! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 10, 2025

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The service was great. The staff was kind, caring, professional and knowledgeable. I would recommend this crew a thousand times over. More

by SHARRAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

Russ Darrow Honda responded

Thank you, Sharrae! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 28, 2025

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Employee Rating

I thought they made a very easy to pay purchase the car that I got the CRV. Very knowledgeable salesperson Mike More

by MHAYES538
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Mar 01, 2025

Russ Darrow Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

I have dealt with Zach a couple of times of coming in for an an oil change. He has always been awesome in every way! More

by KMILLNER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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