Gerald Acevedo
Gerald Acevedo at Parks Ford Lincoln of Gainesville

Gerald Acevedo

Hyundai Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.4
45 Reviews
4.4

45 Reviews

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45 Reviews of Gerald Acevedo

June 05, 2025

Dealership Rating
Employee Rating

You guys were willing to take my Hyundai Kona in and do a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in befo More

by rjsaal
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Duke

June 05, 2025

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Everyone in the service department was great. They kept me up-to-date on my car’s progress during the service. More

by BMACSPIKES13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Burke, Christain Butler

June 03, 2025

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They didn’t help me at all. I had to call back over 2 months to get by car back and working. And they still haven’t payed for the rental I had to get while they were fixing my c More

by Carson leigh latham
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Recommend Dealer
No

June 02, 2025

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Was a great experience, and would recommend Ari and the team to the world! Awesome Service! More

by j_million006
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Recommend Dealer
Yes

Other Employees Tagged: Ari Flores

May 14, 2025

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All staff were friendly, professional and maintenance was done in a timely manner. Enjoyed my time at this dealership. More

by Shannonspradley
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Recommend Dealer
Yes
May 15, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to post a 5 star review! We are delighted to hear that you had a pleasant experience in our service department. We look forward to seeing you at your next visit. On behalf of my colleagues we wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 13, 2025

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Everyone was kind and helpful. During my visit. My car is doing well and it is taking me anywhere I want to go. More

by JGATOR1
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Recommend Dealer
Yes
May 15, 2025

Parks Ford Lincoln of Gainesville responded

thank you for taking the time to post your review! We appreciate your business and value your feedback. Please feel free to contact me directly with any questions or concerns regarding your vehicle or your visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 08, 2025

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Need Garald to set the record straight! The work they Did on my SUV was NOT WHAT I NEEDED,NOR TOLD THEM I WANTED DONE AND NOT CALLING ME BACK!! More

by kimcady79
Service Price Transparency
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Recommend Dealer
No
May 10, 2025

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

April 24, 2025

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Took longer and cost more than quoted. They seemed to me to be a bit unorganized. None of this was major or consequential, More

by eaglenest50
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2025

Parks Ford Lincoln of Gainesville responded

eaglenest50, Thank you for taking the time to provide your feedback. My apologies if things looked unorganized when you showed up. I am delighted it did not affect your visit. We look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

April 18, 2025

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Very bad communication, a language barrier culture issue maybe, but definitely not service oriented. Plus, It felt like the used car salesman stereotype of old. I would not recommend this dealership ser More

by clif3597
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Recommend Dealer
No

April 17, 2025

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Employee Rating

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford More

by captwayne46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Parks Ford Lincoln of Gainesville responded

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford

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