Luciano Nunez

I waited and fought to get car fixed for almost 2 years and still had to make payments on the car with no other options while being repaired. I got nothing but a run around by not being updated accurately and still had to make payments on the car with no other options while being repaired. I got nothing but a run around by not being updated accurately. Saying they were never returning my calls. I had to call them and very difficult to reach anyone. It took them all this time to be convinced for repairing my car. I wanted a buyback which they refused since all the frustration times I went through with them the headquarters etc. I finally got my car back and going to text drive it on Tuesday if it has any accruing incidents Im getting a lawyer to help me for the problems I had for repairs More

by sunshine1r Verified Customer Verified Customer

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Everything was great. Everyone was very professional and courteous. The wait time for work done on car was within reasonable time. Everyone was very professional and courteous. The wait time for work done on car was within reasonable time. More

by hojomama341 Verified Customer Verified Customer

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Ford and Hyundai are full of very friendly, helpful people. The facility is well kept, the service dept on both sides are great for all vehicle needs and they offer snacks. MY FAVORITE! people. The facility is well kept, the service dept on both sides are great for all vehicle needs and they offer snacks. MY FAVORITE! More

by BeefGuy1238 Verified Customer Verified Customer

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Extremely disappointing service experience. This has been, by far, one of the worst dealership service experiences I have encountered. The level of customer service and professionalism fell wel This has been, by far, one of the worst dealership service experiences I have encountered. The level of customer service and professionalism fell well below expectations. Based on this experience, I will not be returning to this dealership, nor will I recommend it to family, friends, or anyone seeking reliable and professional automotive service. More

by Penn Verified Customer Verified Customer

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Superb Good as usual . 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 More

by DDOUMA Verified Customer Verified Customer

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Superb Good as usual . 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 More

by DDOUMA Verified Customer Verified Customer

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My car was damaged in the car wash and no one will take any action to get it fixed, nor call me back when they say they will. any action to get it fixed, nor call me back when they say they will. More

by awalker31 Verified Customer Verified Customer

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They started out well, but the last few visits I had have been frustrating and disappointing. been frustrating and disappointing. More

by Evan Verified Customer Verified Customer

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No updates given during a long service. No loaner provided. Messages was sent to pick the car after repair but incomplete. I have to come all the way to test the car to say it's incomplete No loaner provided. Messages was sent to pick the car after repair but incomplete. I have to come all the way to test the car to say it's incomplete or stop into to some side effect. 50 days to fix one simple issue. No escalation possible as she doesn't refer to the manager or anyone up. She feels as if she paid from her pocket to o fix my car issue. No respect to people who goes all the way to check the status as she won’t update by text or mail or over a call. More

by sats.flusa Verified Customer Verified Customer

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I had a very frustrating experience with Parks Hyundai. I was told that my request had been sent to corporate, but despite asking multiple times, I was never provided with any proof that it was actually su I was told that my request had been sent to corporate, but despite asking multiple times, I was never provided with any proof that it was actually submitted. Later, I was simply told that I had been denied for service, with no documentation or explanation to support that claim. The lack of transparency and communication made me feel like I wasn’t being treated honestly. I expected better customer service and accountability. Based on my experience, I would not recommend this dealership. More

by Katy W. Verified Customer Verified Customer

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