George Touma | Page 8
Service Advisor | Courtesy Transportation Manager
Cadillac of Norwood
700 Providence Highway
Norwood, MA 02062
146 Reviews
Write a Review146 Reviews of George Touma
December 28, 2025
This is the only GM dealer I use. We have purchased 3 vehicles from them. My 18 CTSV, 2020 XT5, 2023 CT5 Blackwing and new 2026 CT5 Blackwing have/will be serviced only with Norwood C We have purchased 3 vehicles from them. My 18 CTSV, 2020 XT5, 2023 CT5 Blackwing and new 2026 CT5 Blackwing have/will be serviced only with Norwood Cadillac. All of my other GM vehicles (Chevrolet, GMC & Buick) are only serviced with Paul. He is the best. More
Other Employees Tagged: Al Piacitelli, Alex Gomes, Frank Melo , Paul Treseler
December 24, 2025
Paul and the service staffs Prompt, courteous service exceeded my expectations, I purchased a new Escalade recently and while I was disappointed that a warning prompt required service the team at Cadilla exceeded my expectations, I purchased a new Escalade recently and while I was disappointed that a warning prompt required service the team at Cadillac Norwood address all my issues. More
Other Employees Tagged: Brian Nadeau , Jeff Donovan, Paul Treseler
December 20, 2025
My wife and I had some issues with our new Cadillac and Norwood Cadillac fixed them all. They treated us like family, and always pleasant in their approach. I would recommend this dealership to anyone. Norwood Cadillac fixed them all. They treated us like family, and always pleasant in their approach. I would recommend this dealership to anyone. More
Other Employees Tagged: Paul Treseler, Aldo, great salesman!!!
December 09, 2025
George was prompt, explained options, worked to be cost effective and delivered as promised. He also mentioned whT we should look at next time to keep car in shape. effective and delivered as promised. He also mentioned whT we should look at next time to keep car in shape. More
December 06, 2025
Paul explained what needed done and what will be done in my next service I was there less than an hour and the car was washed and windows where clean when I drove out. The following day I received in the ma my next service I was there less than an hour and the car was washed and windows where clean when I drove out. The following day I received in the mail service offers a day late. More
Other Employees Tagged: Paul Treseler
November 29, 2025
Having my vehicle serviced here is always a pleasure. Service availability is abundant and techs are knowledgeable. I usually wait for my vehicle and the wait times quoted are 99.5% accurate! You can’t Service availability is abundant and techs are knowledgeable. I usually wait for my vehicle and the wait times quoted are 99.5% accurate! You can’t ask for better than that. Service writers, all of them are cordial and they call you by name, which is very welcoming. More
Other Employees Tagged: Paul Treseler
November 20, 2025
I brought my car in for service for two reasons. First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour o First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour or so, I was given a full detailed report as to what was happening and what was needed to fix it. I was told another 2 hours or so to fix it. I asked to be taken to a local restaurant so I could have a late lunch, and I was accommodated both coming and going. Who does that anymore? I have dealt with Jeff, George and Paul, so far, on different occasions and have been treated like royalty each time by all of them! Clancy and Joe were my chauffeurs and very professional. Telephone support staff has been kind, courteous and helpful, too. More
Other Employees Tagged: Jeff Donovan, Paul Treseler
November 11, 2025
George is great! He has been so helpful every time I get my vehicle serviced there. I appreciate him and his willingness to help. The facility is also always clean an He has been so helpful every time I get my vehicle serviced there. I appreciate him and his willingness to help. The facility is also always clean and inviting. More
November 06, 2025
Great Dealership and People. Sales, Service and management now their customers. I would highly recommend Sales, Service and management now their customers. I would highly recommend More
Other Employees Tagged: Frank Melo , Jeff Donovan, Joe Fernandes, Paul Treseler
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