George Plourde

It would take me all day to describe the problems. One problem, we were told the mark-down was $5000, in the in was just $2500.We were left waiting over 5 hours One problem, we were told the mark-down was $5000, in the in was just $2500.We were left waiting over 5 hours More

by avera912 Verified Customer Verified Customer

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Kind and helpful Kept us informed. Showed us all the options available to us. Thank you Showed us all the options available to us. Thank you More

by MYLOTTYVILLE Verified Customer Verified Customer

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I had a great experience with this vehicle purchase. Teddie, George, Austin, the manager, and paperwork gentleman were all good. Trade in went well. Overall, it was a smooth process. Enjoying my Hyundai Teddie, George, Austin, the manager, and paperwork gentleman were all good. Trade in went well. Overall, it was a smooth process. Enjoying my Hyundai Palisade. More

by 1AUGUSTE.AUDREY Verified Customer Verified Customer

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I DON'T HAVE 15 WORDS, BUT I REALLY APPRECIATE THE SERVICE AND THE OPPORTUNITY TO BUY MY CAR FROM YOU. I AND MY FAMILY ARE ENJOYING IT VERY MUCH. THANK YOU SERVICE AND THE OPPORTUNITY TO BUY MY CAR FROM YOU. I AND MY FAMILY ARE ENJOYING IT VERY MUCH. THANK YOU More

by garvinmaryalice Verified Customer Verified Customer

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The vehicle was delivered Friday, July 11th from Gainesville to Ocala. Oliver said the truck road great. I had knee surgery that day and have been laid up in a lot of pain since. I finally drove Gainesville to Ocala. Oliver said the truck road great. I had knee surgery that day and have been laid up in a lot of pain since. I finally drove the vehicle today and it shakes horribly at speeds 50 and above. My local mechanic said they could try and balance them for $225, but the tires that are on it will never ride decent at highway speeds. I want AT tires and had them on my navigator. The rode decent at speeds over 80 mph. I test drove the 2018 you have as the 2014 was still in the shop being prepped. I rode really nice with the tires on it so I assumed it would be similar to the 2014 I purchased. I was also told I a came with a two year warranty, not so. A long road trip is out of the question as it is now. I was planning a trip to MN this fall. More

by foss.bruce.e@gmail.com56 Verified Customer Verified Customer

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The entire experience went very smoothly. Everyone we work with were professional, friendly and courteous and made the entire experience one of the best vehicle purchases we have had. Working Everyone we work with were professional, friendly and courteous and made the entire experience one of the best vehicle purchases we have had. Working with Matt Fortin in Sales, George Plourde in Finance, Cody Curtis and Devon Pokorny in service, and Joel Arroyo in Parts all contributed to a great experience overall. More

by ddur2013 Verified Customer Verified Customer

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Under new management and it shows. I just purchased my 2nd car. The service department has really stepped up. Before the changes in the company, I had planned to not come back. I just purchased my 2nd car. The service department has really stepped up. Before the changes in the company, I had planned to not come back. More

by Satisfied Joy Verified Customer Verified Customer

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Direct scheduling with the Service was easy. The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed of progress throughout the wait. Service was performed professionally and vehicle was cleared of any remaining paper or debris from service work. He reviewed the entire service with me making any explanations and estimated scheduling for next service. Parks Ford is my preferred dealership and Bill Stouffer is the Service Agent I prefer to do business with. This is a first class team and I entrust my automobile to them to help maintain it. More

by MajorS Verified Customer Verified Customer

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Salesman was very professional and had a great attitude. He worked with manager to make sure I received the deal I wanted . He worked with manager to make sure I received the deal I wanted . More

by TRUCKINJAMES Verified Customer Verified Customer

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Truck is not a as advertised. Said it passed the Ford blue inspection. I’ve had to replace the wipers already, which are supposed to be good. The rear door open light is constantl Said it passed the Ford blue inspection. I’ve had to replace the wipers already, which are supposed to be good. The rear door open light is constantly on. It has a parking fault aid. Trailer lights were not hooked up, and I had to pay another Ford dealer to fix that. I have to return the truck to Gainesville to have a seat fixed that was ripped. Also, the fuel tank was advertised as 46 gallons, it is not it is a 27 gallon tank or so not happy about that either or anything to do with this xxxx truck More

by bwhiting05 Verified Customer Verified Customer

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