George Matthews
George Matthews at Russ Darrow Honda

George Matthews | Page 3

General Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
161 Reviews

I have been in the car industry for over 25 years. I still enjoy the smiles created from satisfied customers. In my spare time I love to barbecue while watching my Packers, Brewers, and Bucks play.

Dealership Experience

14 yrs, 10 mos

Industry Experience

35 yrs, 1 mo

4.8

161 Reviews

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161 Reviews of George Matthews

February 16, 2026

Dealership Rating
Employee Rating

Ken was personable and helpful. He may have been a bit forgetful but nothing major. He was attentive and growing in the role. More

by TOM.ROPELLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson, Ken Matthews

Feb 16, 2026

Russ Darrow Honda responded

We’re thrilled that Ken provided friendly and attentive support during your purchase of the new Honda CR-V Hybrid. It’s great to know his skills are continuing to develop in the role. Let us know if there’s anything else you need as you enjoy your CR-V Hybrid. George Matthews george.matthews@russdarrow.com

February 15, 2026

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Employee Rating

Easy process and did not push me to add additional features which is much appreciated More

by ZACH.FISCHER1432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor, Gerald Johnson

Feb 15, 2026

Russ Darrow Honda responded

Thank you for taking a moment to share your experience. We’re happy that the process was straightforward and that our team respected your choices. Enjoy your new Honda and please reach out if we can assist further. George Matthews george.matthews@russdarrow.com

February 15, 2026

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Employee Rating

Thomas Coleman was just awesome. Very nice man and helpful. Did everything he could to help me get the lease for my vehicle The dealership isa very nice establishment. All my inter More

by BRENDAREIMER1.BR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Coleman, Gerald Johnson

Feb 15, 2026

Russ Darrow Honda responded

Hearing that Thomas made your leasing process smooth is fantastic. Congratulations on your new Honda CR-V. We appreciate you sharing your positive experience with our team. George Matthews george.matthews@russdarrow.com

February 13, 2026

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Employee Rating

I had a wonderful experience at Russ Darrow Honda. The representative who assisted me was very professional, patient, and knowledgeable. She provided excellent customer service, answered all of my que More

by connieavery94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson

Feb 13, 2026

Russ Darrow Honda responded

Thank you for sharing how our team made your new Accord purchase smooth and stress-free. We’re delighted our representative’s professionalism and patience answered all your questions. Enjoy your Honda and we appreciate your recommendation. George Matthews george.matthews@russdarrow.com

February 13, 2026

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Employee Rating

The Russ Darrow team was fantastic. Everyone I worked with was super helpful and knowledgeable. I couldn’t have asked for a better car buying experience. More

by KATIE.M.BROYLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2026

Russ Darrow Honda responded

Thank you for sharing your positive feedback. We’re delighted our team’s helpful and knowledgeable support made your Honda CR-V Hybrid purchase a seamless experience. Enjoy every moment behind the wheel of your new CR-V Hybrid! George Matthews george.matthews@russdarrow.com

February 11, 2026

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Employee Rating

Excellent customer service, very friendly and responsive. Highly recommend to anyone in the market for a vehicle! More

by ARTONRIZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn, Bobby Ljubich, Ken Matthews , Jimmy Lee

Feb 12, 2026

Russ Darrow Honda responded

Thanks for your recommendation. We’re happy our friendly, responsive service made a positive impression. We look forward to helping you with your Honda needs again. George Matthews george.matthews@russdarrow.com

February 11, 2026

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Employee Rating

It was nice and easy and quick nothing was stressing and I would come back to get another vehicle if I was rich More

by Gibelsito
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Feb 11, 2026

Russ Darrow Honda responded

It’s great to hear purchasing your Toyota Corolla was quick and stress free. Thank you for the five star rating. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

February 08, 2026

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So happy we chose this dealership. Derrick was well educated on Hondas and knew all the cars features making sure he pointed out all of them to us. He even knew the features of my 11 y More

by B4LYNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor, Gerald Johnson

Feb 08, 2026

Russ Darrow Honda responded

We’re glad Derrick and George could guide you through every feature, even with your previous Honda. Thank you for recommending us to others shopping for a Honda CR-V, and feel free to reach out if you need anything else.

February 08, 2026

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Employee Rating

Very horrible experience spent days trying to get them to fix my alternator which is under warranty they gave me excuses after excuses first it was the battery then it’s the alternator I replaced the battery More

by sheniqua c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AL COBB, Jonathan Stein

Feb 11, 2026

Russ Darrow Honda responded

Sheniqua, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. George Matthews george.matthews@russdarrow.com

February 04, 2026

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Employee Rating

Derrick was absolutely wonderful! He listened to what I needed and gave me exactly what I wanted. George was great as well. When finance came back with a number a bit higher than Derr More

by RLYNNE108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor

Feb 04, 2026

Russ Darrow Honda responded

We’re delighted that Derrick and George guided you through purchasing your Honda CR-V so efficiently. It’s rewarding to hear that you completed everything in just three hours with friendly, attentive support. Enjoy your new CR-V and we’re here whenever you need us.

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