George Castillo
George Castillo at Big Star Cadillac

George Castillo | Page 8

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
109 Reviews
4.8

109 Reviews

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109 Reviews of George Castillo

October 14, 2022

Dealership Rating
Employee Rating

Excellent salesman (George), nothing to say but the best about him. He was always in contact with me, even picked me up from the airport and even after I bought the car, stayed in touch. I felt no added pre More

by valex7789
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 14, 2022

Big Star Cadillac responded

Virgilio, Thank you for your review and your kind words about George! Customer satisfaction is a top-priority for us. Our understanding is that we were honoring the price you had agreed upon (advertised price) with George prior to flying in. We are sorry to hear that your were dissapointed with us for doing this. If this is something that you would like to discuss further, please reach out to me directly. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

October 09, 2022

Dealership Rating
Employee Rating

George was great. Very professional and at no point did we feel pressured. I would recommend George to anyone even though we ended up not purchasing a vehicle. The More

by Matt.22.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ruben Cauton

Oct 10, 2022

Big Star Cadillac responded

Thank you for your review and your kind words about George! Sorry to hear that your were dissapointed that we would not sell you the CTS-V below market price. I hope you find the right vehicle that fits your needs and budget. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

Oct 10, 2022

Big Star Cadillac responded

We have every confidence with how we price our vehicles to market. I would be happy to discuss with you directly. Please reach out to me at mpierce@bigstarcadillac.com. Mike Pierce, General Manager.

Oct 10, 2022

Matt.22. responded

Lol “Below market price” just curious where you are pulling your “Market price” value from?

September 17, 2022

Dealership Rating
Employee Rating

Our experience at the dealership was great overall! George was an awesome sales associate! Very comfortable working with him. At no point did we feel pressured in any way. He was also very professional More

by Adriana Ruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson , zzNick zzDigilio

Sep 21, 2022

Big Star Cadillac responded

Thank you, Adrianna, we appreciate you! Please contact me directly, I would love to know what we could have done to earn a 5-star review. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 02, 2022

Dealership Rating
Employee Rating

George provided excellent communication and customer service, I highly recommended him for any of your vehicle buying process.we need more sales people like him. More

by djrodney2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Big Star Cadillac responded

Thank you, we appreciate your kind words!

Sep 02, 2022

djrodney2001 responded

You welcome 🤗

August 27, 2022

Dealership Rating
Employee Rating

The dealership was nice and clean and the breakroom was great with coffee, water and snacks. Would recommend this dealership to other people. More

by Cbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Ainsley Roark , zzAngelika zzFelix, zzIsaac zzGarza, zzJeremy zzRodabaugh

Aug 28, 2022

Big Star Cadillac responded

Thank yoy for your kind words!

August 26, 2022

Dealership Rating
Employee Rating

George Castillo was a great knowledgeable salesman that kept me very updated even after the sale. I would recommend George for any new or used car needs. Great dealership experience with what seems More

by DBerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: zzDaisy zzGutierrez

Aug 26, 2022

Big Star Cadillac responded

Thank you, we appreciate you!

August 15, 2022

Dealership Rating
Employee Rating

Big star Cadillac is an amazing dealership, they welcomed me with open arms and great service. I would definitely recommend for anyone looking for a nice car at the right price to stop by. More

by JohnAgirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Big Star Cadillac responded

Thank you, John, we are honored!

August 11, 2022

Dealership Rating
Employee Rating

We had a positive experience purchasing our vehicle at Big Star Cadillac. We were greeted the minute we arrived by sales rep George Castillo and he helped us through the entire process with great knowledg More

by Christina B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cauton

Aug 12, 2022

Big Star Cadillac responded

Thank you, Christina, we are honored!

August 09, 2022

Dealership Rating
Employee Rating

Great experience. George Castillo answered all my questions in an honest and very professional manner. Staff from sales, to finance, to prep and delivery were oustandi More

by Flash151617
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Aug 09, 2022

Big Star Cadillac responded

Thank you, Flash!

August 09, 2022

Dealership Rating
Employee Rating

Amazing service! Would highly recommend working with George Castillo. He was an easy person to talk to and as well made sure to find the perfect car that was ideal fo More

by chantalf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

Aug 09, 2022

Big Star Cadillac responded

Thank you, Chantal, we appreciate you!

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